Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of 11. I've been with State Farm for over 15 years, beginning my career selling life insurance door to door before achieving my goal of becoming a State Farm agent.

Community involvement is a big part of who we are. I serve on local business association boards, sponsor the local Farmers Market, and support several nonprofits and community events throughout the Portland metro area. Building relationships outside the office is just as important to me as serving our customers inside it.

Our agency offers flexible scheduling based on individual needs, eight paid holidays, 10 days of PTO each year, a 401(k), hiring bonus opportunities, and guaranteed annual pay increases beginning after your first year. We believe in recognizing our team's contributions and investing in their long-term success.

Our culture is supportive, positive, and team-oriented. Every member of our team has been with the agency for over a year, and we've built an environment where people enjoy working together and helping one another succeed. I'm looking for someone who is positive, honest, self-motivated, and leads with integrity. If you're ready to grow with a high-performing team that truly values its people, we'd love to meet you.

ROLE DESCRIPTION:
Jacquline Fitzgibbon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.