Business Administrator and Office Manager

Perfect Pet Resort is seeking an experienced Business Administrator & Office Manager to take ownership of the administrative and business functions that keep our organization running smoothly.

This is not a receptionist or entry-level administrative position.

We are looking for a highly organized, resourceful professional who can independently manage responsibilities including accounts payable, benefits administration, payroll support and coordination, employee administration, vendor documentation, office management, financial records and recurring administrative deadlines.

The right person doesn't need to be reminded repeatedly about what comes next. You create systems, track deadlines, find answers, notice when something is missing, follow through, and know when an issue truly needs management involvement.

If your natural response to a responsibility is "I'll take care of it," this may be a very good fit.

About Perfect Pet Resort
Perfect Pet Resort is an established pet care business in Lothian, Maryland, serving pet families since 2003. Our approximately 45-person team provides dog and cat lodging, daycare, professional dog training, grooming/spa services and specialty pet services.

Happy pets make happy people.

What You'll Own

• Accounts payable and vendor invoice administration
• Coordination with our outside bookkeeper
• Employee benefits administration, including eligibility, enrollment, changes, terminations, census and renewal support
• Payroll support and coordination, with the opportunity to become a trained backup
• Employee administrative records and onboarding/offboarding paperwork
• Bank deposits and routine financial documentation
• Vendor W-9s, insurance certificates and contractor documentation
• Insurance and administrative renewal tracking
• Compliance calendars and recurring administrative deadlines
• Office supplies, purchasing, employee uniforms, mail and shipping
• Business records and electronic filing systems
• Coordination with brokers, carriers, payroll providers, vendors and professional advisors
• Administrative support to the General Manager and Owner/CEO
• Creating and improving administrative systems and procedures

What We're Looking For
We are looking for someone with approximately 5+ years of progressively responsible business or office administration experience and demonstrated ability to independently manage several administrative functions.

Strong candidates will have hands-on experience with several of the following:

• Accounts payable
• Benefits administration
• Payroll support, coordination or administration
• HR/employee administration
• Vendor management
• Office management
• Financial documentation
• Compliance and renewal tracking
• Working with outside bookkeepers or CPAs
• Insurance or benefits brokers
• Executive or business-owner support

You should also be:

• Exceptionally organized and detail-oriented
• Dependable about deadlines and follow-through
• Comfortable working independently and researching unfamiliar issues
• Able to manage multiple unrelated priorities
• Comfortable handling confidential information
• A strong written and verbal communicator
• Proficient with spreadsheets, documents, email and business technology
• Comfortable working directly with senior leadership
• Willing and able to work onsite in Lothian, Maryland
• Experience working in a privately owned small or midsize business is particularly valuable.

What This Position Is - and Isn't
This is an important business-administration position with real ownership. You will not simply be handed a daily task list. We expect you to understand your areas of responsibility, develop systems for managing them, anticipate deadlines, follow through and keep leadership informed.
At the same time, you will have access to the General Manager, Owner and outside professional resources when an issue requires additional expertise or a management decision.

We value someone who can say: "I researched it, here's what I recommend, and here's what I need from you."

Compensation & Benefits
Salary: $70,000-$85,000 per year, commensurate with experience and qualifications.

• Sick and Safe PTO
• Vacation PTO
• Group medical insurance with a portion of the premium paid by the company
• Health Reimbursement Arrangement (HRA)
• Access to group dental and vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Employee discounts on Perfect Pet Resort services

Why Perfect Pet Resort?
This is a great opportunity for an experienced administrator who enjoys being trusted with responsibility and taking ownership of the details that keep a business running well.
You'll work with an established company, an experienced team and senior leadership that values organization, initiative, good judgment and follow-through.

We're looking for someone who takes satisfaction in being able to say: "It's handled."

Perfect Pet Resort - Happy pets make happy people.