Front Desk Receptionist

Position Title: Front Desk Receptionist

The Front Desk Receptionist plays a crucial role in ensuring a welcoming and professional environment for patients. This position requires a bilingual individual who excels in customer service and is adept at handling sensitive health information with discretion. The receptionist will be responsible for managing patient interactions, maintaining the electronic medical record system, and ensuring the clinic operates smoothly. Candidates should be prepared to work in a dynamic setting that serves a diverse community, where professionalism and reliability are paramount. This role offers an opportunity to contribute to a growing nonprofit organization that values employee development and community impact.

Salary Range: $50,000 / Year DOE

Front Desk Receptionist Responsibilities:

• Greet patients and ensure a positive first impression
• Manage electronic medical records and documentation
• Handle patient check-ins and check-outs efficiently
• Schedule follow-up appointments and remind patients of upcoming visits
• Assist with administrative tasks, including consent forms and metro card distribution
• Open or close the clinic as needed
• Communicate effectively with clinicians regarding patient arrivals

Front Desk Receptionist Requirements:

• Bilingual in English and Spanish
• High school diploma
• 3-5+ years of experience as a receptionist in a professional setting, preferably in medical, legal, or financial services
• Knowledge of HIPAA compliance and discretion in handling confidential information
• Bachelor's degree is preferred
• Experience in behavioral health services is preferred
• Familiarity with electronic health records or CRM systems is preferred

Benefits:

• 15 PTO days accrued annually
• 12 sick days per year
• 9 paid holidays per year

If you are a Front Desk Receptionist looking to take the next step in your career, apply now! #LI-KR1