Commercial Client Manager

Job Description

Commercial Insurance Assistant
Job Summary

Are you a motivated and detail-oriented professional looking to advance your career in the insurance industry? Well-established insurance agency is seeking an enthusiastic Commercial Insurance Assistant to join in the vibrant commercial department. If you have a passion for customer service, a knack for problem-solving, and experience in the insurance field, we want to hear from you!
Key Responsibilities:

As a Commercial Insurance Assistant, you will play a crucial role in supporting the Account Executives and ensuring client satisfaction. Your responsibilities will include:

• Customer Service Excellence: Engage with clients to address their policy-related questions, resolve issues, and recommend appropriate coverage options.
• Policy Management: Handle policy quoting, binding, issuing, and new & renewal marketing with precision and efficiency.
• Opportunity Identification: Identify account rounding opportunities and suggest relevant coverage enhancements.
• Team Collaboration: Work closely with multiple producers and a seasoned service team to provide top-notch support.
• Professional Development: Continuously develop your customer service skills to ensure the highest level of client satisfaction.

Qualifications:

Looking for candidates who bring:

• Experience: 2-3 years of experience working with an independent brokerage or agency.
• Licensing: An active Property and Casualty (P&C) license.
• Education: A college degree is preferred but not required.
• Skills:
  • Proven ability to thrive in a team environment.
  • Experience in face-to-face customer interactions.
  • Strong independent thinking and problem-solving abilities.
  • Excellent interpersonal and communication skills.
  • Proficiency in policy quoting and issuance processes.

#LI-RM10