Account Manager

Job DescriptionJob DescriptionAccount ManagerLunar Ecom, LLC Job TypeFull-TimeCompensationSalaryLocationIn-Person (Las Vegas, NV)RequirementsStrong communication skillsMust live in Las Vegas and be able to work in office setting; remote not availableAbility to manage multiple projects, meet deadlines and be detail orientedAbility to work and produce measurable results with minimal supervision; self starterPreferred:Bachelor’s and/or Associate Degree in Business Management or related field1+ years experience working in E-Commerce

JOB DESCRIPTIONThe Account Manager position at Lunar Ecom serves as the main point of contact for clients once they complete onboarding and thereafter. The account manager is responsible for the performance of the client’s e-commerce store(s). Account Managers are expected to work with the in-house team as well as contracted service providers to manage store operations.Core ResponsibilitiesStore health and performancePrepare reports on account statusForecast and track key account metricsServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipscommunicate the progress of monthly/quarterly initiativesAssist with challenging client requests or issue escalations as neededEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCollaborate with the team to identify and grow opportunities within the scope of our operations and business modelContractor managementVirtual assistant communication and performance managementFill out the form below entirely to apply.