Juvenile Residential Treatment Officer Assistant

Salary: $24.37 Hourly
Location : 2515 South Congress Avenue, Austin, TX
Job Type: Temporary
Job Number: 27-10929
Department: Juvenile Probation
Opening Date: 10/07/2026
Closing Date: 1/31/2027 11:59 PM Central


Job Summary
Have you been interested in the criminal justice field but weren't sure how or where to start? Are you looking for a part time opportunity to make some extra money, learn something new, grow as a person and professional and meet some amazing colleagues? Travis County Juvenile Probation Department (TCJPD) is looking to hire part time temporary Juvenile Residential Treatment Officer Assistants.

In this role, you will be assisting the Residential Treatment Officers who provide direct supervision and treatment intervention of post-adjudicated juvenile clients assigned to our multidisciplinary treatment program that provides services to a general residential population, a Girls Secure Program, and a Youthful Offender Program. The Girls Secure Program provides a structured, therapeutic environment with a focus on life/social skills and regular counseling. The Youthful Offender Program (YOP) utilizes interventions such as education, life skills, creativity, and positive communication to target problem behaviors and development.

Please note: This position requires that you be available to work a non-traditional work schedule to include evenings, weekends, and holidays. You may be asked to work any of the following shifts upon hire: 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; and 10:00 PM to 6:00 AM. There are shift and certification pay premiums that may be applicable.

Distinguishing Characteristics:

This is the first in a series of five juvenile residential treatment-related job classifications within the Courts job family. This classification assists in providing supervision to clients who have been placed in the juvenile residential facility by the court system. This classification performs duties of the most routine type and typically performs duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Assists in providing direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.
• Assists in assessing juveniles and implementing available treatment plans, corrective disciplinary strategies and effective treatment intervention programs. Ensures that clients are aware of and understand their responsibilities and appropriate behavior.
• Documents clients' behavior and enters into department computer information system.
• Ensures environment is safe and clean. Assists in maintaining order and discipline.
• Assists in physically restraining aggressive clients using approved protocols, as required.
• Transports clients to other facilities, as required.
  Maintains communication with other staff to ensure continuity of care.
• May assist in providing individual and crisis intervention counseling, as required.
• May assist in conducting cognitive skill groups and teamwork activities.
• May assist in investigating incidents involving clients.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:
High School diploma or G.E.D.;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

Knowledge of:

• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
• Standard practices in area of assignment.
• Psychological concepts of good behavior, social adjustment and emotional stability.
• Standard counseling techniques.
• Safety and security techniques and standards.
• Physical restraint techniques to control aggressive behavior.
• First aid techniques.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Knowledge of and adherence to HIPAA and other federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Monitoring and responding to client behavior.
• Problem-solving and decision-making.
• Interviewing clients.
• Both verbal and written communication.

Ability to:

• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Work effectively and courteously under stressful circumstances.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Manage time well and perform multiple tasks, and organize diverse activities.
• Conduct investigations and report results clearly, accurately and impartially.
• Perform in a stressful environment while maintaining a professional manner.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information


Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; and 10:00 PM to 6:00 AM; Works some nights, weekends, and holidays.


Location: 2515 S Congress Ave, Austin, TX 78704
Department: Juvenile Probation

Criminal, Driving, Education, and Employment Background Checks Required.
Physical Exam, Drug Test, Alcohol Test, Psychological Exams Required.


For updates or questions on this position, contact


This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2027 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays
April - June

2 personal holidays


July - September

1 personal holiday
October - December

None

New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period


6 to 10 years

4.5 hours per pay period


11 to 15 years

5.0 hours per pay period


16 to 20 years

5.5 hours per pay period


21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01


I understand this classification may require me to work in secure facilities and may require me to work a flexible work schedule in order to meet the needs of the department.

• Yes
• No

02


This position requires working in a secure environment with and around juvenile residents. Are you willing to work in this type of environment?

• Yes
• No

03


Are you available to work a non-traditional work schedule including some evenings and weekends?

• Yes
• No

04


This position requires shift work as per Departmental needs to include the following shifts: 6:00AM to 2:00PM; 2:00PM to 10:00PM; and 10:00PM to 6:00AM. Are you available to work a non-traditional work schedule including evenings, weekends and holidays?

• Yes
• No

05


ACKNOWLEDGMENT - NOTIFICATION VIA ELECTRONIC MAIL (E-MAIL): Travis County Human Resources uses e-mail to notify our applicants of important information relating to the status and processing of your application. Therefore, as an applicant, you are hereby advised of the following: 1.) Ensure that the e-mail address and contact information you provide is current, secure, and readily accessible to you. It is preferable that the e-mail address you provide not be a shared email address. Spam or other filters should be adjusted to accept our e-mail notifications, i.e., for non-delivery of e-mail or if you fail to check your e-mail inbox in a timely manner, etc. 2.) Carefully read any notices that we send in a timely manner. Follow all instructions, if any. We recommend that you save or print our notices for your records. I acknowledge that I have read, understand, and agree to the above.

• Yes
• No

06


WORK EXPERIENCE: You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire. I acknowledge that I have read, understand, and agree to the above.

• Yes
• No

07


PROOF OF EDUCATION: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. I understand that I may be required to submit verification of qualifying education and/or certification at any point during the selection process, and will be prepared to provide an official, certified copy of applicable college transcripts and/or certifications upon request. Selecting "Yes" indicates your acknowledgement of this requirement.

• Yes
• No

08


EMPLOYMENT REFERENCES: You must provide at least two (2) current or former supervisory references on your application before submitting. Selecting "Yes" indicates your acknowledgement of this requirement.

• Yes
• No

09


Have you been convicted of a Class "A" or Class "B" Misdemeanor in the past five (5) years (including deferred adjudication sentence)?

• Yes
• No

10


If yes, provide offense description and date of conviction. If no, please put "N/A".
11


Have you ever been the subject of an investigation and/or an alleged perpetrator in a sexual abuse and/or sexual harassment investigation?

• Yes
• No

12


If yes, please explain. If no, please put "NA".
13


Do you have a High School diploma or G.E.D. or the equivalent of 4 years of experience?

• Yes
• No

Required Question