Assistant Branch Manager

About Us Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. Benefits Opportunity for advancement Company car Competitive salary Paid time off Training & development Vision insurance 401(k) matching Bonus based on performance Dental insurance Employee discounts Assistant Branch Manager Mosquito Authority | Pest Authority Aberdeen, NC About Us Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals. We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team. Position Overview The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture. Key Responsibilities Leadership & Team Development Support the Branch Manager in leading and developing field technicians Conduct ride-alongs, coaching, and performance evaluations Lead daily huddles and weekly training meetings Assist with recruiting, onboarding, and training Uphold company culture, professionalism, and service standards Sales & Customer Success Drive daily sales execution, upsells, and recurring service conversions Coach technicians on customer communication and value presentation Support retention efforts and professionally resolve escalations Promote white-glove service and a strong online reputation Operations & Field Excellence Assist with scheduling, routing, and daily operations Perform field audits to ensure quality, safety, and consistency Monitor inventory, equipment, and vehicle readiness Ensure compliance with treatment protocols, PPE, and regulations Branch Growth & Performance Support execution of branch growth strategies Maintain accountability and consistent customer experience Identify process, routing, and service improvements Provide feedback and reporting to leadership What We’re Looking For Strong, hands-on leadership style Natural coach and mentor Comfortable with customer interaction and problem-solving Service industry experience preferred (pest control a plus, not required) Clear communicator; organized and process-driven Growth-minded with interest in long-term advancement Tech-comfortable (mobile apps, routing software, CRM) Requirements Valid driver’s license and clean driving record Prefer someone with a NC Pesticide License or Certified Applicators Card Comfortable working outdoors in varying conditions Ability to perform physical tasks (walking, bending, lifting up to 40 lbs) Professional appearance and communication skills Prior leadership or supervisory experience preferred Why Join Us? Fast-growing, stable company with clear advancement paths Professional training, certifications, and development Strong reputation for service quality and customer satisfaction Supportive leadership team focused on accountability and teamwork Opportunity to make a real impact at the branch level Compensation & Benefits Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate. #J-18808-Ljbffr