Care Coordinator Assistant

We are searching for a Care Coordinator Assistant. Someone who will provide non-clinical administrative support to the Care Coordination process including but not restricted to timely discharge planning and utilization management. Qualifications: H.S. Diploma or GED required Some college coursework preferred 2 years' experience in hospital care coordination/case management, home health, quality improvement or a related field required Responsibilities: Provides department-related and other appropriate communications to internal and external customers. Provides assistance for utilization management processes to maintain compliance with federal, state and managed care guidelines. Provides assistance for transition/discharge planning and care coordination processes to transition plans and enhance patient/family satisfaction. Provides professional, efficient and courteous service to the customer while maintaining integrity in dealing with issues of a confidential nature. Works effectively with peers, nursing and medical staff and maintains a positive attitude. Responds to requests personally, tactfully, and courteously. Obtains information required for response whenever possible and communicates pertinent information to staff, customers, and providers. Relays messages to appropriate individuals efficiently and in a timely manner. Promotes a positive work environment, and contributes to the overall team effort. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. #J-18808-Ljbffr Texas Children's Hospital