Shift Lead
Taco Bell
The shift lead role provides a training ground for restaurant management. Support the AGM & GM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Success Factors:- Leads by example with high standards in customer service, cleanliness and quality
- utilizes resources for effective training and development of team
- builds a team through selecting and onboarding new hires
- Takes absolute pride in everything you do and Taco Bell's values
- Goal-oriented leader that enjoys a fast-pace environment
- Values customer service and positively impacting our guest's experience
- Practices high quality food and cleanliness standards
- Must be 18 years of age or older
- Flexible Schedules
- Free meals
- Competitive starting pay
- Rapid advancement opportunity to a management position
- Strong charity partnerships within our local communities
- Strong preference for internal promote form Hourly Champion position.
- Must be at least 18 years old.
- Must pass background check criteria and drug test.
- Must have reliable transportation.
- Able to do basic business math.
- Able to stock shelves and coolers.
- Able to oversee and manage subordinate employees and provide direction.
- Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
- Able to clean the parking lot and grounds surrounding the restaurant.
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and wear company uniform.
- Personally demonstrate the Customer needs are the highest priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
- Greets customers with a smile, is polite and pleasant when speaking with customers.
- Works with urgency.
- Works with management and fellow employees.
- Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.
- Demonstrates a positive and enthusiastic attitude with co-workers.
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Provide regular feedback to the RGM on the performance of Team Members.
- Provide ongoing constructive and complimentary feedback to Team Members.
- Actively participates in the training of Team Members.
- Handle conflicts constructively and works with RGM to achieve resolution.
Vacancy posted 3 days ago
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