Medical Assistant I

Job Summary

Responsible for delivering patient care and supporting clinical outcomes within a multidisciplinary ambulatory team. Performs trained clinical tasks such as starting IVs, providing wound care, and monitoring patient conditions. Communicates changes or abnormalities to registered nurses or licensed independent practitioners. Ensures patient satisfaction and contributes to a safe, patient-centered care environment. Coordinates with team members to achieve healthcare delivery.

Essential Functions

• Prepares patients for provider visits by obtaining vitals, health histories, and addressing best practice alerts.

• Gathers and documents health data through assessments and specimen collection, performing phlebotomy and in-clinic lab testing as required.

• Provides and documents basic patient care, treatments, and prescribed interventions according to guidelines and regulations.

• Administers medications safely, monitors patient responses, and demonstrates knowledge of medication actions, dosages, and side effects.

• Assists medical staff with examinations, procedures, and treatments, and transcribes physician orders accurately.

• Performs patient triage, schedules appointments, and coordinates referrals, admissions, and diagnostic testing with required preauthorizations.

• Educates patients and families, assesses learning needs, and evaluates understanding of care and treatment.

• Maintains accurate, timely medical records and manages nursing in-basket responsibilities, including registration and customer service tasks.

• Leads and supports daily team operations, fosters collaboration, participates in improvement initiatives, and models flexibility and efficiency.

• Performs other duties as assigned.

Education Requirement

High School diploma or equivalent and vocational/technical training in relevant area.

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Current and active Licensed Practical Nurse (LPN) license in applicable state, Basic Life Support (BLS), Non-Violent Crisis Intervention (CPI) based on area assigned.

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 2. Occasional (< 10% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 1. Never

L. Loud noises: 1. Never

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 2. Occasional (< 10% of the time)

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent standing or walking with objects up to 10 pounds; occasional standing or walking with objects up to 25 pounds; occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds; occasional sitting at a computer workstation for extended periods of time; and performing tasks with intermittent repetitive motions (such as typing or patient care activities). Also involves occasional exposure to risk of back injury from moving or positioning patients or equipment, risk of injuries from use of equipment, temperature extremes, hazardous chemicals and fumes including waste, burns, cuts/punctures, bloodborne or airborne pathogens, and occasional interaction with combative or violent people.

Additional Job Descriptions

N/A