Contact Center Representative
Cinfed Credit Union
Contact Center Representative
Join a Community That Cares At Cinfed Credit Union, we're a member-first organizationand as an employee, you're a member, too! Our passion is helping our community and the people who live in it. We've worked hard to create a work environment that is a community of its own, filled with people who truly care for one another and want to see each other succeed. Our mission is to be the first choice in financial solutions. We believe what we do has a lasting impact on our members' lives, and we're here to help them reach their financial goals. Why You'll Love Working Here
Join a Community That Cares At Cinfed Credit Union, we're a member-first organizationand as an employee, you're a member, too! Our passion is helping our community and the people who live in it. We've worked hard to create a work environment that is a community of its own, filled with people who truly care for one another and want to see each other succeed. Our mission is to be the first choice in financial solutions. We believe what we do has a lasting impact on our members' lives, and we're here to help them reach their financial goals. Why You'll Love Working Here
- Award-Winning Culture: Named a Cincinnati Top Workplace for 11 consecutive years.
- Invested in Your Success: 30 days of paid training to get you started.
- Future Planning: Generous 401(k) match up to 6%.
- Work-Life Balance: PTO plus 11 paid holidays.
- Career Growth: We prioritize promoting from withinstart here and see where you can grow!
- Full Support: Health, Vision, and Dental insurance available, plus tuition reimbursement.
- Relationship Building: Develop professional and interpersonal connections with our members.
- Problem Solving: Provide accurate information and high-level customer service to help members manage their accounts.
- Advocacy: Actively promote Cinfed's products and services to help members reach their goals.
- Professionalism: Maintain a high level of trust, diplomacy, and accuracy in every interaction.
- Experience: At least 6 months of similar or related experience (customer service or retail).
- Tech Savvy: Proficiency in computer applications and solid math skills.
- Soft Skills: Genuine enjoyment for helping people and a focus on detail and accuracy.
- Education: High school diploma or equivalent.
- Clearance: Ability to pass a pre-employment background check (credit, criminal, and drug).
Compensation details: 18-18 Hourly Wage
PI5bad95ef0e4a-26289-41243974
Vacancy posted 3 days ago
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