Workers' Compensation Subrogation Specialist

Job Description

Remote Workers Compensation Subrogation Specialist

Looking To Join a Winning Team and Work 100% Remotely?

Look no further, move your career in the right direction with Latitude Subrogation Services! At Latitude you will join a dynamic and fast paced environment that is growing.

Come join our people first culture and enjoy excellent employee benefits such as comprehensive health, dental, vision, short and long term disability insurance, life insurance, and paid time off, (PTO). We also offer 401k matching and this position is also eligible for assistance with home internet expenses!

Who Are We?

Latitude Subrogation Services (LSS) provides comprehensive recovery solutions as a leader in subrogation outsourcing. We have been delivering our best in-class-recovery services since 1997! LSS has provided solutions for insurers, self-insured entities, third party administrators and specialty risk companies as a subrogation vendor an purchaser of subrogation assets.

Our Core Values: These values are the very foundation of our success, both internally and for our clients, and are deeply rooted in every member of the Latitude Family.

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• Honesty and fairness
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• Integrity in all aspects of our business
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• Maintaining a respected reputation
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• Teamwork
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• Long-term relationships with client partners
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• Win/Win for clients and employees
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Position Summary: Responsible for managing the full subrogation process, including complex claims. Serves as a subject matter expert by guiding team members, training new and current employees, and driving process improvements to maximize recovery outcomes. Maintains advanced knowledge of industry trends, legal developments, and best practices in workers’ compensation subrogation. Promotes a positive team environment and effectively handles unexpected challenges .

Technical Function/ Responsibilities:

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• Advanced Subrogation Process- Independently handle the most complex and high-exposure subrogation claims, including those involving multi-party litigation, significant injuries, or disputed liability. Oversee the investigation, negotiation, and settlement process, ensuring compliance with all applicable laws and company policies.
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• Strategic Case Assessment - Evaluate claims for subrogation potential, develop recovery strategies, and make recommendations for arbitration, litigation, or closure. Lead case reviews and provide expert input on challenging files.
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• Mentorship and Training- Serve as a resource and mentor, providing training, technical guidance, and support. Lead knowledge-sharing sessions and contribute to the professional development of the team.
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• Regulatory & Industry Expertise- Maintain up-to-date knowledge of workers compensation laws, subrogation statutes, and industry trends. Advise management on regulatory changes and their impact on operations.
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• Customer Service and Communication Skills - Requires accomplished communication skills with a strong phone presence in extensive communication with insurance company clients, attorneys, law enforcement agencies and insureds. Must be able to handle difficult conversations and exhibit conflict management skills. All communication must maintain a reputation of professionalism, courtesy and respect. Assists internal and external customers with the resolution of moderately complex questions with little or no assistance from management.
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• Team Focused and Goal Oriented - Must work within a team environment in a positive and cooperative manner. Must be production and results oriented and consistently perform at or above given goals to include recovery, claim quality and resolution timeliness.
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Behavioral Competencies:

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• Strong Work Ethic - Take ownership of tasks and see them through completion. Honor commitments and fulfill promises. Be diligent and persistent to overcome difficult situations. Disciplined to focus on goals with a commitment to the outcome. The ability to make value-based decisions.
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• Attention to Detail - Responsible for the accuracy and clarity of all documents. Ability to be thorough and complete when working, processing, or providing information and documentation: tracking details and creating accurate documentation even under pressure.
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• Computer Proficiency - Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word, and Excel.
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• Teamwork - Consistently work in a positive and cooperative manner with fellow Team Members.
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Position Requirements:

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• 5 years of experience in workers compensation insurance claims and subrogation with a proven track record of handling complex cases and achieving superior recovery results.
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• Bachelor’s degree preferred; advanced degree or relevant certifications
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• CSRP Designation Preferred
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• Demonstrated leadership or mentoring experience within a claims or subrogation team.
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• In-depth knowledge of subrogation principles, workers compensation statutes, and inter-company arbitration.
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• Strong written and verbal communication skills; bilingual abilities (e.g., Spanish) are a plus.
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• Advanced computer and claims system proficiency.
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• Basic accounting knowledge for accurate computations.
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