Temporary Election Worker Specialist-Vote-By-Mail Front Office Lead-26079002VBML

Overview Vote-By-Mail Front Office-Lead The Registrar of Voters Vote-By-Mail (Front Office) Section is seeking positive, enthusiastic, and adaptable people to conduct election related work in a fast-paced, volume-driven environment for the upcoming June 2, 2026, Gubernatorial Primary Election. This recruitment is open continuously and can close at any time once the business needs of the department have been met. Schedule Day Shift Hours: 8:00 AM – 5:00 PM (Monday – Friday) Election Day Hours: 7:00 AM – 8:00 PM Work schedules may include weekends and extended hours depending on voter volume. Qualifications and Skills Experience in leading and/or training others in customer service, researching information, data entry, answering phones/emails, and general clerical tasks while performing the duties Ability to read, understand, and follow oral/written instructions and established policies and procedures and be able to communicate those instructions, policies, and procedures to team members General clerical tasks (sorting, filing, counting, inserting, and labeling) Basic mathematics (addition, subtraction, multiplication, and division) Basic computer skills (ability to do data entry, retrieve data, and assist with emailing of voters), if required Ability to read, write, and speak English clearly General safety practices with emphasis on proper and safe lifting techniques Ability to adapt to a flexible work schedule that may vary from day to day Ability to cross-train in multiple processes, as needed Treat co-workers, other County employees, representatives of outside agencies and members of the public with courtesy and respect Task Specific Skills/Abilities Learn and retain intricate and important details of the San Diego County election process and accurately convey this information to the public or other staff Train, supervise, and work well within a diverse team while demonstrating supportive behavior occasionally providing constructive feedback, as needed Setup, navigate, and understand the proper use of the electronic equipment used for election purposes (i.e., ePollbook on an Apple iPad, a Ballot Marking Device, a county issued laptop, etc.) Ability and willingness to cross-train between other Vote-By-Mail functions and may need to move to multiple workstations with little to no advanced notice Provide guidance to a team to accomplish a common task within the set duration of time Use a computer terminal to retrieve/enter data in voter database Activate access cards for voting equipment using provided software and devices Basic use of phones, copy machines, microfiche reader/printer or other modern office equipment Answer voter questions about mail voting and in-person voting, including the two weekends before and Election Day, over the phone, via email, and in person Perform clerical tasks such as sorting, counting, inserting, labeling, and filing Provide voters guidance by directing them to designated areas based on their need Check-in and escort members of the public for the observation process May assist in supplies or equipment inventories, if needed Duties May Include But Are Not Limited To Performing manual tasks while sitting, standing, or walking for the duration of the work period Performing repetitive tasks, including computer data entry and verification of VBM applications Use of electronic election equipment/applications (i.e. tablet, laptop, ballot marking device, printers) Assist in maintaining the cleanliness and order of the office by keeping workstations and common areas clean by using cleaning tools or supplies, as well as, taking periodic breaks and lunches away from workstations Assist in maintaining the security of the office and surrounding area by locking doors or cabinets and limiting access to authorized employees or personnel Deescalating and/or resolving difficult situations in a positive manner Perform other duties as needed and to work a flexible schedule that will include the two weekends prior to Election Day Desirable Traits Previous Lead/Training experience Excellent customer service skills Accuracy and attention to detail Punctual and dependable Essential Physical Requirements Continuous upward and downward flexion of the neck Repetitive use of the hands in data entry and data retrieval Ability to sit or stand for long periods of time (up to 10-12 hours per day) Ability to be on her/his/their feet for the entire work shift, if needed Continual walking, standing, bending, twisting of the neck, bending and twisting of waist, simple grasping, reaching above and below shoulder level, and lifting and carrying objects weighing up to 30 lbs. Additional Requirements Must wear employee badge and access card Must follow all health and safety protocols Must represent the Registrar of Voters in a professional/non-partisan manner May be required to work more than eight hours per day (plus weekend work) during peak periods, especially the two weekends before Election Day. Working Conditions Office environment Exposure to computer screens Outdoor environment (outside of office, but on campus) Exposure to the sun and other weather conditions Location: Registrar of Voters, Kearny Mesa office located at 5600 Suite 100 Overland Ave, San Diego, CA 92123 between I-15 If there are any questions or concerns regarding the online application process, please contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr County of San Diego