Lead Attorney, Ethics, Quality Assurance & Business Operations

Job Description Summary If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As Lead Attorney, Ethics, Quality Assurance & Business Operations, you will provide legal, ethical, quality assurance and operational support and expertise that reflects our dedication to effective collaboration, innovative thinking and a proactive approach to our work. You will support the Nationwide Trial Division (NTD) in the areas of ethical guidance, quality assurance, legal training and business operations. You will identify risks to clients, the organization, and/or the company and present findings to leadership, as well as lead issue remediation and action plan completion. You will also be the primary Ethics consultant for all NTD cases and create, implement and facilitate in-person and online training programs, courses and resources for NTD leaders and associates. Key Responsibilities Ensures execution of all aspects of NTD's quality assurance program including procedures, questions, schedules, assessment reports, feedback presentations, action planning, audit systems and communications to associates, leaders and NTD leadership team. Identifies office audit issues, conducts post-audit feedback sessions and assists Managing Trial Attorneys in developing post-audit action plans; regularly reviews pending audit action plans for compliance and progress through completion. Identifies legal training needs and prioritizes developing and delivering training offerings and virtual courses for MTAs, attorneys and paralegals on topics such as case evaluation, conflicts of interest, commercial litigation, background checks, social media searches and vehicle technology. Develops and keeps current NTD Best Practices; identifies quality, performance and efficiency opportunities and makes recommendations for continued improvements. Provides input to various task forces and to the NTD leadership team on training, ethics and performance quality matters. Leads business operations initiatives, centralized file opening responsibilities and/or projects as assigned. Provides support to NTD Regional AVPs and MTAs. May lead, encourage and inspire a team of associates responsible for people management, communication, performance management, career development and salary administration. May perform other responsibilities as assigned. Reporting Relationships Reports to AVP, Trial Division. This position may have direct and indirect reports. Typical Skills and Experiences Education J.D. from an American Bar Association-accredited law school. License/Certification/Designation Associates reporting within Nationwide’s Office of the Chief Legal Officer must be fully licensed in accordance with policy, in good standing, and in compliance with all continuing legal education requirements at all times in the state(s) in which they practice. Experience Typically, eight to ten years of civil litigation or trial experience, training experience and/or agency hearing representation experience; leadership experience preferred. Knowledge, Abilities, and Skills Significant experience in civil law, preferably insurance law; excellent written and verbal communication skills; specialized knowledge of staff counsel ethics and the Rules of Professional Conduct; ability to create and deliver presentations for customers and management; digital literacy including Excel, Word, PowerPoint, and virtual meeting programs; strong time management, organization, decision-making, prioritization, and coordination skills; leadership skills including team building, motivating, influencing and problem solving. Values Regularly and consistently demonstrates Nationwide Values. Job Conditions Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Occasional travel required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a different combination of duties. Benefits We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short and long term disability coverage, paid time off (minimum of 18 days for newly hired associates, pro-rated quarterly based on hire date), nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Equal Opportunity Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law. Legal Mentions This position could be filled within any of the lower 48 U.S. states. Nationwide Mutual Insurance Company complies with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company-issued vehicles. The Act prohibits retaliation for reporting complaints or violations. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) Note to Employment Agencies Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager without a signed client services agreement and search engagement for that position will be deemed unsolicited. No fee will be paid in the event the candidate is subsequently hired. Salary and Compensation National salary range for Lead Attorney, Ethics, Quality Assurance & Business Operations: $138,000.00–$243,000.00. Expected starting salary range: $138,000.00–$206,000.00. Actual compensation may be prorated for part-time roles. Compensation may include sales incentives based on performance goals. Application Deadline We are currently anticipating accepting applications until 07/19/2026. Applications may close sooner if a strong candidate slate is identified before the deadline. #J-18808-Ljbffr OhioX, Inc.