Front Desk Agent

The Eliza JaneBoth a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.Requested TasksWelcome guests upon their arrival and assign roomsProvide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in processInform guests about payment methods and verify their credit cards on file or collect upon arrivalPerform all check-in and check-out tasksRespond to requests in a timely and professional mannerRequested CapabilitiesApproachable and personable personalityPatient and understanding with guests' needs and requestsEye for detailSense of urgency to fulfill requests and resolve issuesAbility to stand for extended periods at a timeAs part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Make Ready USA