Travel Customer Service Representative

Overview:

• Duration: 06-Jul-2026 - 29-Jan-2027.
• Position is 100% remote.
• Manager is open to all US time zones.
• Training will be 9 - 530pm EST.
• Once training is completed, the remainder of the contract will be 1130am - 8pm EST.
• OT may be offered for weekends, but this is a Monday - Friday position.
• Target Start: June 29th

What You’ll Do On a Typical Day

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Attention to detail, accuracy is extremely important
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, car, rail, and hotel accommodations
• Use of Sabre Global Distribution Systems (GDSs)
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests

What We’re Looking For

• Passion for excellence in client service, including proactive anticipation of needs
• Native GDS expertise Sabre
• Three -Five Years of Corporate Entertainment Travel preferred.
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, entertainment travel.
• Resolving customer issues quickly and independently / with supplier
• Teamwork and open to feedback

Compensation:

• $25-30/hr (W2-Non-Exempt)

Compensation:

• $25-30/hr (W2-Non-Exempt)