Catering and Concessions Service Lead (FOOD SVC WORKER LD)

Job Summary Under the general direction of the Catering and Concession General Manager, the Catering and Concessions Service Lead is responsible for assisting in the execution of catering and concession events daily. This position is responsible for providing and leading event operation support, providing excellent customer service, maintaining cashiering service standards and cash handling compliance. Additionally, this role will provide basic culinary support to the Catering and Concessions operation. The Catering and Concessions Service Lead will ensure department service standards are met and business goals are attained. Provide mentorship to the catering service and culinary team and monitor adherence to customer service standards, and cash handling compliance. This position will be expected to uphold the highest level of confidentiality as they will serve and lead private events. Must be willing and able to drive all vehicles. This position would additionally support other Dining units when in need of service assistance, including both Residential and Retail units. Apply By Date: July 17th 2026 by 11:59PM Minimum Qualifications Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program High school diploma and / or equivalent certification / experience / training Experience in leading and serving in a high-volume catering, restaurant, or dining service‑related field in the past 10 years. Experience in leading food preparation. Experience adjusting to shifting daily priorities and objectives. Experience utilizing interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to resolve problems. Experience using writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations. Experience setting up and taking down food/beverage service stations/buffets and serving formal plated meals. Preferred Qualifications Food safety certified. Experience using computerized systems, including food production/procurement systems, and time‑keeping programs. Experience in PCI & managing cash handling policies and procedures. Knowledge of related Federal, State, Local, and UC regulations. Key Responsibilities 50% - Event Service Team Lead 25% - Cashier Lead 25% - Food Preparation Lead Department Overview Student Housing and Dining Services (SHDS) is a self‑supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on‑campus residential facilities (university owned/managed and Public‑Private‑Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement: Student Housing and Dining Services, is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life‑long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion. Position Information Salary or Pay Range: $21.16/hr. - $27.95/hr. Salary Frequency: Bi‑weekly Salary Grade: STEPS UC Job Title: FOOD SVC WORKER LD UC Job Code: 005452 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100% Shift (Work Schedule): Variable Location: Davis Union Representation: SX‑Service Workers Benefits Eligible: Yes This position is 100% on‑site Benefits High quality and low‑cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On‑site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here Physical Demands Standing - Frequent 3 to 6 Hours Walking - Frequent 3 to 6 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Frequent 3 to 6 Hours Lifting/Carrying 26-50 lbs - Frequent 3 to 6 Hours Lifting/Carrying over 50 lbs - Never 0 Hours Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours Pushing/Pulling 26-50 lbs - Frequent 3 to 6 Hours Pushing/Pulling over 50 lbs - Never 0 Hours Bending/Stooping - Frequent 3 to 6 Hours Squatting/Kneeling - Frequent 3 to 6 Hours Twisting - Frequent 3 to 6 Hours Climbing (e.g., stairs or ladders) - Frequent 3 to 6 Hours Reaching overhead - Frequent 3 to 6 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Environmental Demands Chemicals, dust, gases, or fumes - Never 0 Hours Loud noise levels - Never 0 Hours Marked changes in humidity or temperature - Frequent 3 to 6 Hours Microwave/Radiation - Never 0 Hours Operating motor vehicles and/or equipment - Frequent 3 to 6 Hours Extreme Temperatures - Frequent 3 to 6 Hours Uneven Surfaces or Elevations - Frequent 3 to 6 Hours Mental Demands Sustained attention and concentration - Never 0 Hours Complex problem solving/reasoning - Never 0 Hours Ability to organize & prioritize - Never 0 Hours Communication skills - Never 0 Hours Numerical skills - Never 0 Hours Constant Interaction - Never 0 Hours Customer/Patient Contact - Never 0 Hours Multiple Concurrent Tasks - Never 0 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Employee is personally responsible for following safety procedures/guidelines. This position is subject to completion of a Pre‑Placement Medical Exam provided by Employee Health Services, at no charge to the applicant. Position will require driving. A valid CA driver license and enrollment in the UCD DMV pull program will be required. Special Requirements This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment. This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti‑Discrimination Policy, please visit: Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role - the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #J-18808-Ljbffr University of California, Davis