IT Project Manager
Golden Entertainment, Inc.
At Golden Entertainment LLC, we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are. Summary As the IT Project Manager, you are responsible for planning, executing, and finalizing projects within strict deadlines and budget requirements. You coordinate the efforts of internal team members and external vendors or contractors to deliver projects that align with organizational goals. You will gather and document both system and functional requirements, ensure system functionality, and support the use of best business practices to guide development efforts from start to finish. Responsibilities Directs Performing requirements analysis Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Document both Business and/or Functional Requirements Directs and manages project development from beginning to end Defines project scopes, goals and deliverables that support business goals in collaboration with senior management and stakeholders Develops full-scale project plans and associated communications documents Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion Estimates the resources and participants needed to achieve project goals Drafts and submits budget proposals and recommends subsequent budget changes when necessary Where required, negotiates with other department managers for the acquisition of required personnel from within the company Determines and assesses the need for additional staff or consultants and makes the appropriate recruitments if necessary during the project cycle Sets and continually manages project expectations with team members and other stakeholders Delegates tasks and responsibilities to appropriate personnel Identifies and resolves issues and conflicts within the project team Identifies and manages project dependencies and critical paths Tracks project milestones and deliverables Develops and delivers progress reports, proposals, requirements documentation and presentations Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas Proactively manages changes in project scope, identifies potential crises and devises contingency plans Defines project success criteria and disseminates them to involved parties throughout project life cycle Coaches, mentors, motivates and supervises project team members and contractors and influences them to take positive action and accountability for their assigned work Reports project status to IT Management on all current and upcoming IT related projects in a centralized timeline Assists IT management in prioritizing current and upcoming projects based on available resources Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Qualifications Minimum two years of both business analyst and project management experience in an information technology environment, including experience in cross-functional project management methods and techniques preferred Knowledge of information technology applications, processes, software and equipment Knowledge of the techniques for managing cross-functional teams Skill in planning and preparing written and verbal communication Skill in technical planning of information technology projects Skill in working with groups to build consensus Skill in effectively serving a divergent customer base Ability to synthesize project information and establish the appropriate scope of a project Ability to apply strong project management skills and methodologies Ability to create new work processes Ability to communicate effectively with senior management Ability to effectively communicate technical information to non-technical users Previous experience leading in both small groups and one-on-one situations Previous experience managing and prioritizing multiple projects Possesses general understanding in the areas of application programming, database and system design Understands Internet, Intranet, Extranet and client/server architectures Experience working in a fast paced, rapidly changing environment Requirements Must have reliable communication (i.e., cell phone, pager) readily available when not at work in case company needs to reach out during non-scheduled work hours High school diploma or equivalent required; Bachelor's degree in IT or equivalent educational experience preferred At least 21 years of age Ability to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Registration Physical Requirements Occasionally push/pull up to 15lbs Occasionally lift and/or carry up to 15lbs at floor, knee, waist, and chest levels Occasionally squat, kneel, bend, and twist Regularly sit and work at a desk or computer Regularly standing or walking Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Ability to move throughout the property Work Environment Potential Conditions Indoors Outdoors Smoky Noisy Extreme Heights Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. #J-18808-Ljbffr Golden Entertainment, Inc.
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