HVAC Field Service

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Free uniforms
• Health insurance

About Mr. Handyman of Hendersonville

Mr. Handyman of Hendersonville is a locally owned and operated home services company serving Hendersonville, Nashville, Gallatin, Goodlettsville, Madison, and surrounding Middle Tennessee communities. We are part of a nationally recognized brand built on professionalism, reliability, and craftsmanship. Our team is background-checked, uniformed, and known for delivering Done Right the first time.

We are a growing company with a team-first culture. We invest in our technicians, reward performance, and create long-term career opportunities for the right people.

Position Overview

We are seeking a skilled HVAC Service Technician to join our growing field team. In this role, you will diagnose, repair, maintain, and install HVAC systems in residential and light commercial settings throughout the greater Nashville area. You will represent Mr. Handyman with professionalism at every customer interaction, deliver high-quality workmanship, and contribute to team revenue goals through honest, consultative selling.

This is not a run-and-gun volume job. We run flat-rate, transparent pricing and expect our techs to take pride in their work, educate customers, and provide Good/Better/Best options on every service call.

Key Responsibilities

Field Operations

Diagnose and repair HVAC systems including heating, cooling, and ventilation

Perform preventive maintenance on residential and light commercial HVAC equipment

Install new HVAC systems and components including thermostats, air handlers, condensers, and ductwork

Perform seasonal tune-ups, filter replacements, coil cleaning, and refrigerant checks

Identify and communicate code compliance issues and safety concerns to customers

Complete all work orders accurately via ServiceTitan mobile app (training provided)

Maintain a clean, organized company vehicle and job site at all times

Customer & Sales

Arrive on time, in uniform, with a professional, courteous attitude

Educate homeowners on system condition and options using Good/Better/Best recommendations

Present repair vs. replace options transparently and honestly

Collect payments and close jobs at point of service

Request Google reviews and referrals on completed jobs

Look for cross-service opportunities (plumbing, bath, handyman) and refer internally

Required Qualifications

2+ years of HVAC service and repair experience

EPA 608 Certification (Universal preferred; Type I or II considered)

Valid Tennessee driver's license with clean driving record

Ability to pass a background check and drug screen

Strong diagnostic and troubleshooting skills

Basic proficiency with mobile apps and digital work orders

Professional appearance and strong communication skills

Ability to lift 50+ lbs and work in attics, crawlspaces, and outdoor conditions

Preferred Qualifications

NATE Certification (any specialty)

Experience with leading brands: Carrier, Lennox, Trane, Goodman, Rheem, American Standard

Ductwork fabrication and sealing experience

Experience with mini-split / ductless systems

Home Performance or Indoor Air Quality knowledge

Prior experience in a flat-rate or book-rate pricing environment

ServiceTitan experience a plus

Compensation & Benefits

Pay & Incentives

Competitive base wage commensurate with experience

Performance bonuses tied to close rate, average ticket, and customer satisfaction

Commission opportunities on premium upgrades and installs

Company-Provided Benefits

Fully equipped and branded company vehicle (take-home eligible after review period)

Uniforms provided and laundered

Company-issued smartphone or tablet for dispatching and work orders

Paid training and continuing education opportunities

Health insurance options (discussed at offer)

Paid time off and holidays