FT Lead Front-End Cashier Manager

Benefits Employee discounts Flexible schedule Paid time off Job Summary Ellis Home & Garden on Airline Dr. in Bossier City, LA is now accepting applications for a FT Lead Front-End Cashier Manager. We are seeking an efficient Lead Front-End Cashier Manager to oversee daily checkout operations. You will manage frontline cashiers, optimize customer service, and ensure accurate financial balancing. Your goal is to minimize wait times while maintaining a friendly, professional store environment. Ellis Home & Garden is a family-owned and operated business that offers flexible scheduling, a family-oriented atmosphere, and a great working environment. Responsibilities and Duties Supervise: train, and mentor a team of 8-10 front-end cashiers. Manage Cash: Oversee cash drawer assignments, vault drops, and daily reconciliation. Resolve Escalations: Handle customer complaints and returns. Optimize Workflow: Monitor front-end traffic to adjust staffing levels dynamically during peak hours. Enforce Policy: Ensure strict compliance with store policies and safety protocols. Track Performance: Conduct regular performance reviews and implement speed-of-service improvements. Qualifications and Skills Minimum 2 years of retail supervisory or front-end management experience Proven proficiency in cash handling, POS systems and basic accounting skills Computer proficiency required Strong ability to lead and motivate team members, delegate tasks and resolve internal conflicts. Clear verbal and written communication skills to interact with customers and upper management. Flexible availability required; including evenings, weekends and holidays. Able to stand for extended periods of time Able to lift 30lbs. +/- High School Diploma or GED required Some college preferred Retail point of sale experience preferred Excellent Customer Service skills #J-18808-Ljbffr