Xerox Printer& Copier Techs

Job Summary

We are seeking experienced Xerox Printer and Copier Technicians for a direct hire field service opportunity in Saint Louis, MO. This role is ideal for a reliable, self-motivated technician with strong mechanical aptitude, customer service skills, and hands-on experience servicing printers, copiers, or production print equipment.

This is a long-term career opportunity with a service-focused organization that values professionalism, accountability, teamwork, and technical excellence. Technicians are supported by service leadership, internal systems, and team resources while working independently in the field. The right candidate will enjoy solving technical problems, working directly with customers, and building a stable career in equipment installation, maintenance, and repair.

Key Responsibilities

- Perform service calls, installations, troubleshooting, repairs, adjustments, calibrations, and maintenance on printer, copier, and production equipment.
- Inspect and test equipment to identify issues, repair problems, evaluate performance, and ensure proper operation under real-world customer conditions.
- Communicate professionally with customers, dispatchers, service management, and internal teams regarding service status, delays, concerns, and follow-up needs.
- Demonstrate equipment use to customers after installation or repair and provide clear documentation of work performed.
- Use internal software systems to manage service calls, order parts, submit reports, and maintain accurate administrative records.
- Maintain company vehicle, tools, parts inventory, safety practices, service response goals, and a professional customer-facing appearance.

Compensation and Benefits

- Salary range: $40,000 to $55,000 per year.
- Direct hire opportunity.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Perform field service, installation, troubleshooting, repair, calibration, and maintenance for Xerox printers, copiers, and related production print equipment.
- Manage assigned service calls, customer communication, parts ordering, documentation, and territory service performance expectations.
- Diagnose mechanical, equipment performance, and basic network-related issues in customer environments.

- 3-5 years of relevant printer, copier, production equipment, or field service technician experience.
- High school diploma or equivalent required.
- Valid driver’s license and proof of insurance required.
- Strong mechanical aptitude with the ability to troubleshoot, test, repair, and service technical equipment.
- Ability to read and interpret operating instructions, maintenance manuals, technical documentation, and procedure manuals.
- Strong customer service skills with a commitment to resolving concerns and meeting customer requirements.
- Highly organized, punctual, detail-oriented, and able to manage multiple service priorities independently.
- Ability to use internal software systems for call management, parts ordering, reporting, and service documentation.
- Professional communication skills and the ability to work effectively with customers, dispatch, service leadership, and team members.
- Regular, predictable physical attendance and the ability to perform field-based service work are essential.

Preferred Qualifications

- Associate’s degree or equivalent education from a two-year college or technical school.
- Xerox copier, printer, or production print equipment service experience.
- Experience supporting network-connected print devices in customer-facing service environments.
- Ability to pass a Core Basic Copier Technology Exam, if required.