Field Service Technician- Albany, NY

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. Position Details Title: Field Service Technician I Location: Albany, NY Position Summary & Key Areas of Responsibility As a Field Service Technician, you will be the first line of support for our customers, delivering solutions and building long‑term relationships. You will handle installation, maintenance, repair, and preventive maintenance of electromechanical equipment, including self‑checkout systems and other in‑store technology. Your role requires strong communication, technical troubleshooting, and a commitment to customer satisfaction. Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment such as self‑checkout systems within an assigned territory. Execute maintenance, repair, preventive maintenance work, and system overhauls. Basic Qualifications Local candidate to the Albany, NY area. Authorized to work in the United States. At least 18 years of age. Valid driver’s license and driving record that satisfies NCR fleet requirements. Basic PC and electronic skills; familiarity with hardware operating systems. Ability to perform essential functions with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Flexibility for rotating shifts, including mornings, afternoons, evenings, weekends, and holidays. Capacity to lift tools, parts, and equipment up to 75lbs unaided and up to 150lbs with assistance. Physical ability to bend, squat, walk, stand, sit, reach, and manipulate objects repetitively. Willingness to be trained to operate small‑scale scissor lifts in retail environments. Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA Network+ or similar. One or more years of related experience. Benefits Hourly Pay Range: $17.00 to $20.83 (dependent on location and experience). Overtime available at time and a half. 7 paid holidays and 6 floating holidays. Paid vacation – up to 80 hours in the first year. 401(k) savings and retirement plan. Company provided business‑use‑only vehicle. Medical insurance available immediately. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. #J-18808-Ljbffr