Floor Supervisor

FLOOR SUPERVISOR
Job Description

ABOUT LITTLE SAINT

Located in the heart of historic downtown Healdsburg, Little Saint is a vibrant meeting place where guests are invited to connect over food, music, art and conversation. Our mission is to create an environment that is good for the soul, the earth and the community. Inside our 10,000-square-foot space, Little Saint offers up a full-service farm-forward restaurant, cafe and wine shop with a focus on plant-based cuisine. The building is home to exciting live music and thought-provoking conversations, as well as a series of film screenings and performances to benefit local artists and our farming community.

SUMMARY OF POSITION

Under the direction of the General Management team of Little Saint, the Floor Supervisor will work directly with staff, guests and the management team in creating memorable dining experiences for our customers, continually improving our quality of service, and helping our team reach their full potential. The Floor Supervisor will assist in overseeing daily service operations, training, and adherence to safety and service standards.

CORE RESPONSIBILITIES

• Work collaboratively to achieve company objectives in service, quality, and the appearance and cleanliness of the facility through training employees and contributing to a positive and productive working environment.
• Ensure consistent, thorough, and timely communication with subordinates, peers, managers, and customers.
• Understand and implement all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all food and products are consistently prepared and served according to property standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with the restaurant’s accounting policies and procedures.
• Fill in where needed to ensure the guest experience is never compromised as a result of operational challenges.
• Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance schedule
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Perform all other duties as assigned.

IDEAL QUALIFICATIONS

• Preferred 5+ years of related food, beverage and/or service experience
• Food Sanitation Certification
• Strong interpersonal skills
• Have excellent written and verbal communication skills
• Able to work in a fast-paced and changing environment
• Must have the ability to work 40 hours per week

PHYSICAL REQUIREMENTS

• Be able to stand/walk for long periods of time.
• Be able to lift 50 pounds on a regular and continuous basis 
• Manual dexterity, walking, standing, bending, reaching, and repetitive motions 

COMPENSATION

• Competitive Wage
• Medical, Dental, Vision Plans (Full-Time Positions Only)
• Paid Time Off - Including Sick and Mental Health Time Off
• 401(k) 
• Employee Dining Discounts
• Employee Assistance Program
• Potential Bonuses
• Uniform

LITTLE SAINT'S CORE VALUES AND HOW WE EMBODY THEM:

• One Little Saint
• Respect & Kindness
• Value Everyone and Diverse Viewpoints
• Trust & Transparency
• Professional
• Genuine & Authentic
• Supportive

Lead with Confidence while Embracing Diverse Viewpoints: Anticipate challenges, develop plans and collaborate with your Team through trust and transparency. Value everyone and show empathy to all.

Be Present and Effectively Communicate: Speak up, listen to others and provide supportive feedback with professionalism and authenticity. Be genuine to yourself and your team.

Drive Positive Change with Respect, Kindness and a Positive Attitude: Take initiative to resolve issues with a solution-based mindset while fostering respectful communication and kindness within the Little Saint Team and our greater Community.

Stay Motivated with Enthusiasm: Little Saint encourages and supports education and personal and professional development. Take ownership of your development by approaching everyday and all tasks with dedication and excitement.

Embrace Change and Show Up for Your Team: Respond positively to change, remaining supportive of your Team's efforts and needs.

One Little Saint: Our Success is a Team Success. Encourage cooperation and trust among team members, working towards common goals. We are One Little Saint.

Lead by Example at All Levels: Exemplify the values of the Little Saint Leadership & Management Teams, earning trust and respect from your colleagues, our guests and the Little Saint Community.

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Little Saint reserves the right to alter the duties of this role.

Little Saint is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Little Saint is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and opportunities for growth and career development.