Clinic Operations Manager

Clinic Operations Manager
Bellevue, Nebraska (On-Site)
Full-Time
Salary $65,000 - $70,000

WHO WE ARE

Above & Beyond ABA Therapy is a rapidly growing, founder-led organization providing compassionate, high-quality Applied Behavior Analysis (ABA) therapy to children with autism and developmental needs across the country. With nearly 2,000 teammates and clinics in 9 states, we build warm, supportive environments where families feel welcomed and our teams are empowered to do meaningful work.

We are seeking a Clinic Operations Manager to serve as the on-site leader of our new Bellevue, Nebraska clinic - a high-volume, 10,000-12,000 sq. ft. facility serving up to 50 active clients.

ABOUT THE ROLE

The Clinic Operations Manager is the operational heartbeat of the clinic and a critical partner to clinical leadership. This is not a front desk or administrative-only role - it is a leadership position requiring solid healthcare operations experience, exceptional organizational skills, and the ability to manage a large facility with high daily client volume.

We are looking for someone with a healthcare background - ABA clinic administration or behavioral health experience is strongly preferred - who thrives in fast-paced, growth-oriented environments and can bring structure, accountability, and professionalism to every aspect of clinic operations.

KEY RESPONSIBILITIES

Clinic Operations & Leadership

• Serve as the on-site operational leader for the Bellevue clinic, ensuring smooth daily operations across all functions
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• Partner closely with clinical leadership to support clinic growth, staffing needs, and service delivery for up to 50 active clients
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• Establish and maintain efficient workflows, processes, and operational standards across a 10,000-12,000 sq. ft. facility
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• Monitor clinic performance metrics - scheduling utilization, attendance, operational efficiency - and proactively address gaps
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• Act as the first point of escalation for operational issues impacting the clinic, staff, or client experience
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Facilities & Site Management

• Oversee all facility operations including cleanliness, safety, equipment, and vendor coordination for a large-format clinic
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• Manage maintenance requests, repairs, and coordination with property management or service vendors
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• Ensure the clinic environment is welcoming, organized, compliant, and aligned with Above & Beyond standards at all times
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• Maintain facility readiness for inspections, audits, and any ongoing operational needs
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Team Leadership & Coordination

• Support onboarding and orientation of new clinic teammates in partnership with HR and clinical leadership
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• Act as the go-to operational resource for front office staff, RBTs, and clinical leaders
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• Foster a positive, organized, and professional clinic culture where staff feel supported and families feel welcome
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• Provide direction and guidance to administrative and front office staff as applicable
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Scheduling, Systems & Administrative Oversight

• Oversee clinic scheduling operations to optimize utilization and ensure client coverage needs are met
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• Ensure accuracy and timeliness of administrative workflows, documentation, and internal systems
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• Identify opportunities to streamline processes and improve operational efficiency
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• Support cross-functional coordination with recruiting, HR, billing, and operations teams
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Client & Family Experience

• Ensure families receive a warm, professional, and well-organized experience from their very first interaction
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• Troubleshoot operational issues impacting client experience and clinic flow
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• Serve as a visible, approachable leader within the clinic - modeling a culture of service and care every day
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WHAT WE'RE LOOKING FOR

• 2+ years of experience in clinic operations, healthcare operations, or office management in a fast-paced environment
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• Healthcare or behavioral health background required - ABA clinic administration experience strongly preferred
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• Demonstrated ability to manage a large-format facility (10,000+ sq. ft.) with high daily client volume
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• Exceptional organizational skills and attention to detail - nothing falls through the cracks on your watch
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• Experience managing facilities, workflows, vendors, and day-to-day operational complexity
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• High level of professionalism, accountability, and composure in a dynamic clinic environment
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• Strong communication and relationship-building skills across staff, families, and leadership
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• Proficiency with scheduling systems, operational tools, and basic reporting
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• Fully on-site availability - you are the visible operational leader every single day
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WHY JOIN ABOVE & BEYOND ABA THERAPY

• Be a key leader at a brand-new clinic serving children and families across Bellevue, Nebraska
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• Join a mission-driven organization making a real impact for children with autism and developmental needs
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• Partner with experienced clinical and operational leaders in a fast-growing, multi-state organization
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• Competitive compensation with a path for continued career growth in healthcare operations
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• Supportive, founder-led culture that values accountability, warmth, and excellence
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BENEFITS & PERKS

• Competitive salaried compensation: $62,000-$70,000
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• 401(k) with company match
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• Medical, dental, and vision insurance
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• Life insurance
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• Paid time off
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• Paid legal holidays (6 per year)
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READY TO LEAD?

• Ready to lead operations for a clinic that changes lives every day? Apply today and become part of the Above & Beyond team in Bellevue, Nebraska.
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• Visit us at
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$62,000 - $70,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.