Business Analyst 2

Salary

$60,538.00 - $92,010.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-54628-01052

Department

Department of General Services

Division

GS Real Est Srvs Div

Opening Date

07/29/2026

Closing Date

8/11/2026 11:59 PM Eastern

Job Code

01052

Position Number

00047549

Union

Non Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

00153730

Bureau / Division

Bureau of Real Estate

Worksite Address

401 North Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

Siyan Hou

Contact Phone

View phone number on click.appcast.io

Contact Email

View email address on click.appcast.io

THE POSITION

Are you passionate about solving problems, improving processes, and using technology to make a difference? We're looking for a motivated Business Analyst 2 to join the Department of General Services' Bureau of Real Estate. In this role, you'll collaborate with business partners across the Commonwealth to enhance business systems, streamline operations, analyze data, and support enterprise applications that help manage Pennsylvania's statewide real estate portfolio. If you enjoy turning ideas into solutions and working with people to improve the way business gets done, this is the opportunity for you.


Why this role is a great opportunity:
- Help modernize business processes and technology that support the Commonwealth's real estate operations.
- Gain hands-on experience with enterprise systems including TRIRIGA, SAP, ServiceNow, SharePoint, and Microsoft 365.
- Partner with diverse stakeholders to analyze business needs, improve workflows, and deliver data-driven solutions.


If you are a curious problem-solver who enjoys business analysis, technology, and making a meaningful impact through public service, this is your opportunity to grow your career while helping improve how the Commonwealth serves Pennsylvanians. Apply today!

DESCRIPTION OF WORK

This position supports the business processes, system functions, and project coordination needed to maintain the statewide real estate management system. As a Business Analyst 2, you will perform the following duties:

• System Support: Assist with TRIRIGA functionality by coordinating needs, reviewing system issues, and supporting development activities
• Inventory Management: Audit agency records and maintain accuracy of Commonwealth land and building data
• Requirement Development: Work with staff and stakeholders to propose system improvements and create business requirements
• User Training: Provide classroom, virtual, and individual training for TRIRIGA users and maintain instructional materials
• Issue Coordination: Manage reporting and change requests to support problem resolution and system updates
• System Administration: Support TRIRIGA administration tasks to help maintain access, user support, and project readiness

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, two days per week at headquarters in Harrisburg. Candidate must also be able to travel to Harrisburg as required to perform job duties and meet operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of business process analysis experience; or
• One year of business process analysis experience and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.