Commercial Performance Analyst

Job Description

Job Description

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:

In this key role, you will support EVERSANA's Commercial team through the preparation of recurring reports and dashboards, Salesforce data management, business performance tracking, and support of key business development activities. Working closely with the Commercial Operations team, Business Development teams, CRM partners, and leadership stakeholders, you will assist in ensuring the accuracy, consistency, and accessibility of information used to support business decision-making.

The Commercial Performance Analyst I is responsible for producing recurring reports, maintaining data quality within Salesforce, assisting with dashboard development, preparing materials for pipeline and forecast reviews, and responding to ad hoc business requests. This role serves as an important operational resource for the commercial organization, helping ensure that business data, reporting tools, and commercial processes remain accurate and effective.

The successful candidate will be highly organized, detail-oriented, and comfortable working with data and business systems. Strong communication skills, intellectual curiosity, and the ability to manage multiple priorities are critical to success in this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Prepare and distribute recurring commercial performance reports, dashboards, and business review materials.
• Support weekly and monthly pipeline reporting processes.
• Assist with Salesforce data maintenance and reporting activities, partnering with CRM Admin and COE teams to support data accuracy and business needs
• Investigate data discrepancies across Commercial reports, dashboards, and other business systems and partner with appropriate stakeholders to support resolution.
• Assist with the creation, maintenance, and enhancement of standard commercial reporting tools and dashboards.
• Support the Large Pharma Business Development team with Salesforce administration, account research, and other operational support and projects as needed.
• Support sales enablement initiatives, reporting requests, and other ad hoc projects across the commercial organization.
• Document reporting processes, data definitions, and standard operating procedures as directed.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties as assigned.

EXPECTATIONS OF THE JOB:

• Travel  National travel 3-5 times per year.
• Hours 40 hrs per week, M-F

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor's degree in Business, Finance, Marketing, Analytics, Economics, Life Sciences, or a related field.
• One to two years of professional experience in business operations, sales operations, reporting, analytics, or a related field.
• Strong Microsoft Excel, PowerPoint, and Office 365 skills.
• Experience with Salesforce or other CRM platforms preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple tasks and competing priorities.
• Effective written and verbal communication skills.
• Ability to learn new systems, business processes, and reporting tools.
• Self-motivated with a willingness to take initiative and seek solutions independently.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional information

OUR CULTURAL BELIEFS  

• Patient Minded  I act with the patient’s best interest in mind. 
• Client Delight  I own every client experience and its impact on results. 
• Take Action  I am empowered and hold myself accountable.  
• Embrace Diversity  I create an environment of awareness and respect.  
• Grow Talent  I own my development and invest in the development of others.   
• Win Together  I passionately connect with anyone, anywhere, anytime to achieve results.  
• Communication Matters  I speak up to create transparent, thoughtful, and timely dialogue. 
• Always Innovate  I am bold and creative in everything I do. 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit  eversana.com/careers. More information about EVERSANA’s benefits package can be found at  eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at  View email address on ziprecruiter.com.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate  I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit  eversana.com/careers. More information about EVERSANA’s benefits package can be found at  eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at  View email address on ziprecruiter.com.

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