technical - Senior Business Analyst

Senior Business AnalystHearst Technology Services is hiring a Senior Business Analyst to own and drive the Machine Identity & Agentic AI Governance program end-to-end. This is a newly created, high-visibility role that sits at the intersection of Identity, Cloud, Enterprise Applications, and Cybersecurity. You'll lead the rollout and operationalization of HTS's non-human identity (NHI) governance platform, build the processes and workflows that let Hearst's lines of business move fast with appropriate guardrails, and establish the operational foundation that makes the broader AI governance program function.This role requires proven experience driving complex, high-visibility projects across multiple teams — both technical and business — within a large organization.What You'll DoNHI Governance Platform Rollout & OperationalizationDrive the end-to-end deployment of HTS's NHI governance platform across Hearst's environment, including integration with cloud platforms, identity providers, SaaS tools, and internal systemsPartner with engineers and analysts on the IAM team to define and build the operational model for NHI discovery, classification, ownership assignment, and lifecycle managementDevelop dashboards, alerting, and reporting that give HTS and business stakeholders real-time visibility into machine identity postureMachine Identity GovernanceEstablish intake, assessment, and approval workflows for new machine identities and agent credentials across lines of businessPartner with domain SMEs to define lifecycle management processes — provisioning, rotation, access reviews, and decommissioning — for secrets, service accounts, API keys, and OAuth tokensIdentify ungoverned or orphaned credentials and drive remediation in collaboration with Cloud, Identity, and Engineering teamsCross-Functional PartnershipServe as the operational connective tissue between Identity Management, Cloud Operations, Enterprise Applications, and the Cybersecurity teamPartner with the Cyber team to translate policy into enforceable, automated controlsCollaborate with the AI team and lines of business to enable governed adoption of agentic AI — governance as an enabler, not a bottleneckRepresent HTS in cross-functional forums on AI governance and machine identity strategyProgram DevelopmentBuild and maintain runbooks, standards, and documentation for machine identity operationsTrack metrics that demonstrate risk reduction and operational maturity over timeStay current on the evolving NHI and agentic AI threat landscape and bring relevant practices back to HTSWhat You BringExperience in Identity and Access Management (IAM), preferably including Identity Governance and Non-Human Identity (NHI) programsStrong technical project management experience — able to assess priority and risk, keep complex implementations on track, and proactively surface risks and ask for help rather than let issues surface lateSolid technical grounding in modern integration technology, including APIs, cloud platforms, connectors, REST, SCIM, and enterprise system integrationsFamiliarity with OAuth, OIDC, SAML, and API key-based authentication patternsBusiness analysis experience, including the ability to gather requirements and produce technical requirements documents, design documents, and related program artifactsConceptual understanding of secrets management platforms (e.g., HashiCorp Vault, AWS Secrets Manager, Azure Key Vault) and/or non-human identity tooling, sufficient to work effectively with the engineers implementing product customizationsConceptual understanding of cloud environments (AWS, Azure, or GCP) and how machine identities are created and used within themAbility to work across organizational boundaries: you're as comfortable in a technical deep-dive with engineers as you are presenting risk posture to stakeholdersClear, structured communicator — written and verbalNice to HaveExperience with NHI governance or secrets security platforms (e.g., Entro Security, Astrix, Elimity, or similar)Background in or exposure to agentic AI frameworks and how AI agents authenticate to servicesRelevant certifications (CISSP, CCSP, cloud provider security certs)Experience in media, publishing, or other data-sensitive industriesWhy This RoleGreenfield opportunity — You'll have the opportunity to help shape and develop the program from the ground up, working with key partners to establish priorities and drive progress.Strong organizational support — This role has executive sponsorship and dedicated investment in the necessary tools, providing a clear mandate and a solid foundation for success.Broad, high-impact scope — Machine identity governance supports AI initiatives across Hearst's portfolio of companies, offering meaningful opportunities to contribute across the organization.Collaborative environment — You'll partner closely with experienced teams across Cloud, Identity, and Cybersecurity, working within clear areas of responsibility toward shared goals.