Analyst - Data Analytics - Digital Workplace

The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. American Express is committed to delivering the world’s best colleague digital experience. As part of the Digital Workplace organization, we measure what matters—ensuring that our technology investments drive meaningful adoption, engagement, and value realization across the enterprise. We are seeking a Data Analyst who brings strong analytical rigor, business curiosity, and the ability to translate complex data into executive-ready insights. This role will play a critical part in supporting enterprise reporting, adoption measurement, and scorecard development across key digital workplace initiatives. It is ideal for a practitioner who is comfortable working with large datasets, synthesizing insights into compelling narratives, and partnering closely with product, research, and leadership stakeholders to inform strategic decisions You are analytical, detail-oriented, and motivated by uncovering patterns in data that help teams make better decisions. You enjoy transforming raw telemetry and usage data into clear insights that influence outcomes. You are comfortable navigating ambiguity and working across multiple data sources to tell a cohesive story. You balance technical proficiency with business acumen. You know that data alone isn’t enough—impact comes from clarity, context, and communication. If you enjoy combining analytical depth with strategic storytelling, this role is for you.