Revenue Operations Director

About The Role LoadUp is hiring a Director of Revenue Operations to own go-to-market operations across Sales, Marketing, and Customer Success. This onsite leadership role in Alpharetta, GA is a chance to build scalable systems, improve revenue predictability, and drive the company's next stage of growth — from lead-to-revenue and quote-to-cash processes to forecasting, CRM strategy, and GTM technology. Responsibilities Revenue Operations & GTM Strategy Lead and scale the RevOps function, developing strategy and roadmap across Sales, Marketing, and Customer Success Partner with GTM leaders to translate business objectives into scalable processes, systems, and operating plans Establish SLAs, playbooks, and governance across go-to-market teams Identify operational bottlenecks and lead cross-functional initiatives that improve conversion, retention, and customer lifetime value Lead-to-Revenue & Quote-to-Cash Operations Own and optimize the end-to-end lead-to-revenue and lead-to-cash process, including routing, qualification, pipeline management, pricing governance, and renewals Optimize quote-to-cash processes, including quoting, contracts, billing, and revenue workflows Partner with Finance to improve revenue recognition, billing, and commission processes Build repeatable processes that support efficient growth as the organization scales Forecasting, Analytics & Revenue Intelligence Develop forecasting models that improve monthly and quarterly revenue predictability Establish pipeline management and CRM hygiene standards across the organization Build executive dashboards and self-service analytics for GTM leaders Define and monitor KPIs across the customer and revenue lifecycle Use SQL and BI tools to analyze pipeline, conversion, retention, and revenue performance, translating findings into recommendations for leadership CRM, HubSpot & GTM Technology Own the strategy and performance of the company's go-to-market technology stack, including CRM (HubSpot experience preferred), marketing automation, CPQ, billing, and analytics platforms Own integrations and data integrity across GTM systems Partner with technical and business stakeholders to build reliable data flows and scalable system architecture Revenue Operations Leadership Build, lead, and develop a high-performing Revenue Operations team Establish priorities and execution plans that align the RevOps organization with company goals Partner closely with Sales, Marketing, Customer Success, Finance, and Product Lead cross-functional projects that improve operational efficiency and revenue performance Balance long-term systems strategy with near-term revenue priorities Required Experience Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience 7+ years of progressive experience in Revenue Operations, Sales Operations, GTM Operations, strategy, or related operational roles 3+ years of leadership experience building, managing, or scaling teams Proven experience building or scaling a Revenue Operations function within a high-growth organization Strong knowledge of CRM platforms, with HubSpot experience preferred Experience with marketing automation, CPQ, billing systems, RevOps platforms, and data warehouses Hands-on experience developing revenue forecasts, dashboards, and analytical models Experience using SQL and BI tools such as Tableau, Looker, or similar platforms Strong understanding of pipeline management, forecasting, lead management, and CRM data governance Experience owning lead-to-revenue, lead-to-cash, and quote-to-cash processes Knowledge of commission models, billing operations, and revenue recognition best practices Strong project management skills, with the ability to lead complex, cross-functional initiatives Ability to influence stakeholders across Sales, Marketing, Customer Success, Product, and Finance Experience operating effectively within a fast-paced, high-growth business Leadership Profile A strategic operator who turns high-level business objectives into measurable operational plans, systems, and repeatable processes A data-driven RevOps leader who uses analytics, forecasting, and measurement to improve decision-making and revenue predictability A collaborative GTM partner who aligns Sales, Marketing, Customer Success, Product, and Finance around shared revenue objectives An execution-focused leader who builds for long-term scale while maintaining urgency around near-term revenue performance Benefits Competitive compensation Health & wellness coverage Generous paid time off 401(k) with 5% company match Monthly lifestyle stipends, employee recognition programs, and referral bonuses About LoadUp LoadUp is a tech-powered, on-demand junk removal and home services platform, connecting individuals and businesses nationwide with a vetted network of local providers for removal, disposal, assembly, and hourly labor. Founded in 2014 to replace hidden fees and vague pricing with real-time, upfront pricing and dependable local pros, LoadUp is now one of the largest platforms of its kind in the country — named to Inc.'s 5000 Fastest-Growing Companies list and certified as a Great Place to Work® since 2019. Location Onsite | Avalon, Alpharetta, GA (Metro Atlanta) #J-18808-Ljbffr LoadUp