Reliability & Production Engineer

Reliability & Production EngineerNew York, NYThe base salary range for this position is $85,000 - $110,000 annually, based on experience, skills, qualifications, and market factors.Want to work in technology within the financial services industry?We are looking for an experienced Reliability & Production Engineer (RPE) to join a dynamic technology team for one of our clients, experienced in supporting mission-critical equities trading platforms and alternative trading systems. This role offers direct exposure to electronic trading, market structure, production support, and platform reliability in a fast-paced trading environment.We would like to talk to you if you:Are interested in supporting distributed systems and high-availability trading platforms.Like to work in a fast-moving environment and are not afraid to improve processes and systems.Enjoy new technological challenges and solving complex production issues.Are keen to learn about electronic trading, market structure, and production engineering while helping users and stakeholders solve critical business challenges.Believe a team working well together is smarter than the single smartest person on that team.Aspire to grow as a person and as a teammate.Have grit, drive, and a deep sense of ownership.Thrive in a highly collaborative environment partnering with traders, developers, quantitative teams, and business stakeholders.As a Reliability & Production Engineer, you'll help support and maintain mission-critical trading applications and alternative trading systems, ensuring platform stability, operational excellence, incident resolution, and continuous improvement across the production environment.Your Responsibilities Will Include, But Not Be Limited To:Production Support & Platform ReliabilityMonitor real-time order flow, execution activity, client connectivity, and overall platform health.Support highly available trading and execution platforms in a production environment.Investigate and resolve production issues including order rejects, missing executions, connectivity issues, market data discrepancies, and trade reporting issues.Serve as a primary escalation point during production incidents impacting business operations and users.Proactively monitor applications, market data feeds, infrastructure, and system performance.Incident Management & Operational ExcellenceLead incident management efforts from detection through resolution and post-incident review.Perform root cause analysis and implement preventative measures to improve platform resiliency.Create and maintain operational runbooks, procedures, dashboards, and support documentation.Participate in disaster recovery, failover, capacity planning, and system testing exercises.Automation & EngineeringBuild automation and tooling to improve observability, diagnostics, and operational efficiency.Develop solutions using Python, SQL, Linux/Unix tools, and monitoring technologies.Leverage analytics to identify trends in platform behavior and system performance.Work with development teams to enhance platform stability, application design, and supportability.Collaboration and CommunicationCollaborate with trading, development, quantitative, compliance, and infrastructure teams to resolve issues and improve platform performance.Communicate effectively during production incidents and stakeholder escalations.Participate in reviews and operational discussions to ensure best practices are adopted across teams.Regulatory & Compliance SupportAssist with trading inquiries, investigations, regulatory reviews, and audit requests.Support reporting requirements and controls related to electronic trading operations.Skills and Qualifications2+ years of experience supporting production applications, distributed systems, trading platforms, or technology operations environments.Bachelor's degree in Computer Science, Engineering, Finance, Mathematics, or a related discipline.Strong Linux/Unix administration and troubleshooting skills.Experience supporting distributed real-time applications in a production environment.Proficiency in Python or another scripting language.SQL and database query experience.Familiarity with market data systems and the FIX Protocol.Strong analytical, troubleshooting, and problem-solving abilities.Excellent verbal and written communication skills.Ability to perform effectively in a fast-paced, high-pressure production support environment.Preferred QualificationsExperience supporting electronic trading systems, exchange connectivity, or brokerage platforms.Understanding of U.S. Equities market structure and the order lifecycle.Familiarity with alternative trading systems (ATS), dark pools, crossing engines, smart order routing, or algorithmic trading platforms.Experience with monitoring tools such as Splunk, Grafana, Prometheus, or similar technologies.Knowledge of Agile software development practices.At mthreeAt mthree, our values support courageous teammates, needle movers, and learning champions while striving to support the health and well-being of all employees. We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies and are proud to provide an environment where all our colleagues can flourish through equality, inclusion, and opportunity.Compensation & BenefitsWe are committed to fair, transparent pay and strive to provide competitive compensation in addition to a comprehensive benefits package.This salary range represents a good faith estimate at the time of posting. The final offer may vary based on a variety of non-discriminatory factors, including relevant experience, technical expertise, and overall qualifications.Work AuthorizationApplicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas.