Store Counter Sales

We are so much more than a Parts Store and we are looking for even great talent to join our NAPA family! As a NAPA Counter Sales Associate , you are considered the "face of the retail store" and the go‑to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear the motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full‑time or part‑time, or you just want to get your foot in the door with us to explore other careers at some point. We welcome you! What You Will Be Doing Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone Use your parts knowledge to assist other NAPA team members in answering questions for customers Provide outstanding customer care and interactions with everyone who comes into our NAPA Store Bring customer focus and high energy to our fast‑paced stores Welcome retail customers into our stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This Is The Right Opportunity For You If You Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have spent time tinkering with or repairing cars and trucks You are willing to learn all things automotive if you don’t have a background in automotive parts Want to join a team where you can learn and grow your career – the opportunities are endless What You’ll Need Valid Driver’s License Previous experience in a parts store or automotive industry, or at least a willingness to learn all things auto parts High School Diploma or GED; technical or trade school courses or degree is a plus Excellent verbal and written communication skills Love fast‑paced retail environments Great listening skills and empathy for customers And if you have this, even better (not a deal breaker if you don’t) Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging and/or inventory management systems, a plus Entirely customer‑centric (external/internal) ASE Certifications What’s In It For You Awesome people and brand Competitive pay Outstanding health benefits and 401(k) Stable company. Fortune 200 with a "family" feel A culture of promotion from within, using your creativity, finding solutions, and a career path that stays different each day Great training and ongoing development with support from multiple leaders and your team Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr