Service Coordinator

Job Description

Job Description

SOMEONE HAS TO KEEP THE PEOPLE WHO SAVE LIVES READY.

At MacQueen, our Safety & Rescue team supports the firefighters, rescue crews, municipalities, and emergency professionals who protect communities every single day. From breathing air systems and rescue tools to critical safety equipment, what we service matters when seconds count.

We’re looking for a Service Coordinator who thrives in fast-moving environments, loves keeping things organized, and takes pride in supporting a team that makes a real impact.

At MacQueen, you won’t just coordinate service work — you’ll help support the people who protect communities every day.

???? Fast-Paced, High-Impact Work
???? Support Critical Safety & Rescue Equipment
???? Strong Team Culture
???? Customer-Focused Environment
???? Ongoing Training & Growth Opportunities
???? Work That Actually Matters

Be the connection between the customer, the technician, and the mission.
Join the team that helps keep first responders ready.

You’re someone who thrives in a fast-paced environment and enjoys being the person who keeps everything moving. You have strong organizational skills, can juggle multiple priorities without losing attention to detail, and communicate confidently with customers, technicians, and team members alike. Whether it’s coordinating schedules, managing service workflow, handling customer updates, or helping solve day-to-day challenges, you take pride in creating a smooth and positive service experience.

ADA Requirements:

• Stand, walk, bend, squat, twist, reach or otherwise move frequently.
• Occasional repetitive motion and grasping
• Occasional climbing to reach areas on equipment or racks.
• Lift, move or otherwise transfer up to 50 lbs occasionally, >20 lbs frequently.
• Typically sits, grasp items and performs keyboarding for occasional operation of a computer.
• Exposure to typical machine shop physical hazards which may require respiratory protection.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.