Technical Customer Sales Engineer - Manufacturing Diagnostics

Technical Customer Sales Engineer - Manufacturing DiagnosticsThe Technical Customer Sales Engineer (CSE) will be responsible for driving business growth for ETAS Manufacturing Diagnostics by identifying new market opportunities, partnering with customers and sales teams, and aligning customer needs with innovative diagnostic solutions. The role serves as a key technical and strategic interface between customers, sales, and product management, supporting pre-sales activities, solution development, and product roadmap evolution. The CSE will also contribute to the successful deployment and delivery of manufacturing diagnostic solutions through customer engagement, technical consulting, and on-site implementation support.Key responsibilities:Identify opportunities and lead business acquisitionAssist Sales in Product and Solution PitchingClarify Customer Requirements and Specify SolutionsTechnical Delivery and Quality AssuranceYour ProfileEducation:Bachelor's or Master's degree in Automotive Engineering, Computer Science and Technology, Software Engineering, Electrical or other relevant discipline.Minimum 5-years experience within the automotive industry and technology.Technical Skills:Knowledge and understanding of vehicle diagnostics (at least one automotive diagnostic protocol such as ISO14229, ISO15765, KWP2000, J1939, ISO14230, or ISO13400).IT system and network foundation (Windows XP/7/10 environments, VMware/Virtual Box virtualization, Windows background services, TCP/IP, DHCP).Experience with databases (Microsoft SQL Server) and data formats (XML, ODX, OTX).Proficiency using packet capture and analysis tools (Wireshark, CAN/DoIP logs); ability to read electrical drawings and schematics.Experience with programming languages, eg C++,JavaScriptsExperience fault-finding, debugging, and troubleshooting capabilities.Core Competencies:Ability to influence through communication, capable of communicating visions and technical solutions to diverse stakeholders (customers, sales, R&D).Managing projects with defined business outcomes, a result-oriented approach, ability to identify and execute new business opportunitiesExperience applying agile and lean methodologies, such as SAFe, Scrum, Kanban, or OKR frameworks.Experience using JIRA for task and backlog managementTravel:Up to 50% travel may be requiredContact & Additional InformationEqual Opportunity Employer, including disability / veterans. Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.ETAS adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.Your well-being matters at ETAS. We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!