RN- Case Manager

Job TitleHelpMajor Duties Include But Are Not Limited To:Assesses, plans, implements, and evaluates the effectiveness of the Veteran's careFollows procedures per established policies and guidelinesInfluences care outcomes by collaborating with members of the interdisciplinary teamResponsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated carePossesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelinesUses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the communityServes as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult processSupports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community servicesWork collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of careInfluence care outcomes by collaborating with members of the interdisciplinary team both within the VA and in the communityComply with VA-mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination informationUtilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure practice standards meet patient care needsKnowledge of professional nursing practice and the ability to apply the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation)Completes orientation according to expected standardsResponsible and accountable for individual nursing practice and seeks direction from others as neededManages workload as assigned, organizes, and completes own assignments in an efficient and appropriate mannerParticipates in the development, implementation, and evaluation of interdisciplinary careKnowledge of Veteran/patient driven care, patient experience, satisfaction, and safetyEstablishes a therapeutic relationship, allowing the patient to attain, maintain or regain optimal function through assessment and treatmentEngages patients, families, and other caregivers to incorporate knowledge, values, and beliefs into care planning without judgement or discriminationKnowledgeable of ethical issues related to professional nursing practice and follows established policies of the practice settingAware of high reliability principles to deliver consistent care and improve patient outcomesCommunicates, collaborates, and utilizes leadership principles to perform as an effective member of the interprofessional teamIncorporates educational resources/opportunities and self evaluation for professional growthParticipates in unit based educational activities and continuing education requirementsResponsible for maintaining competency to continue personal and professional growthAwareness of evidence-based practice/research to improve quality of care and resource utilizationParticipates in unit-based activities to improve and deliver cost effective patient careDemonstrates knowledge of specific unit level performance improvement activitiesMeets the needs of the Veteran and as appropriate the Veteran's family, caregiver and/or significant other, the Veteran's representative, visitors to VA facilities, all VA staff and other customers while supporting VA missionsTotal Rewards PackageVA offers a comprehensive total rewards package: VA Nurse Total RewardsPay: Competitive salary, regular salary increases, potential for performance awardsPaid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territoryWork Schedule: Monday - Friday, 8:00am - 4:30pmCompressed/Flexible: Not AuthorizedTelework: Not AuthorizedVirtual: This is not a virtual position