FT Selling Associate

Overview Saks OFF 5TH is the premier luxury off‑price destination with more than 100 stores in the U.S. and Canada, and online. The company provides the best names in fashion at incredible value through market‑leading product knowledge and a seamless connection between e‑commerce and stores. About the Role As a Sales Associate you will create memorable customer experiences, build relationships, and enhance the Saks OFF 5TH clienteling experience by offering personalized style advice and driving sales. Responsibilities Recommend, select, and help locate or obtain merchandise based on customer needs. Maintain product knowledge and familiarize yourself with store inventory to provide accurate recommendations. Greet customers consistently and educate them on current promotions. Promote Saks credit card and encourage repeat business. Process sales transactions accurately and efficiently using POS register system. Resolve customer issues while upholding values of trust, integrity and respect. Achieve individual and store goals for sales, customer acquisition and loyalty program participation. Maintain the selling floor and fitting rooms – re‑size fixtures, execute markdowns, sign fixtures and windows when required. Support store programs, selling events, and special projects assigned by leadership. Adhere to asset protection protocols, shortage and theft awareness reporting. Qualifications High school diploma or equivalent. Experience in retail, customer service, or sales environment. Proven sales track record with results‑driven mindset. Strong customer service orientation and ability to build relationships. Knowledge of fashion industry and passion for sharing expertise. Ability to act promptly in routine situations and devise plans for positive outcomes. Experience operating POS registers, ticket scanners, sensors, and radio equipment. Flexibility to work evenings, weekends and public holidays. Benefits Competitive pay and performance incentives. Benefit package for eligible full‑time employees (medical, dental, vision). Employee discount and additional perks. Career advancement opportunities across corporate offices, retail stores, photo studios, and distribution centers. Equal Employment Opportunity Saks OFF 5TH provides equal employment opportunities to all employees and applicants, and complies with applicable federal, state and local nondiscrimination laws. All terms and conditions of employment apply to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Commitment to Inclusion All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. The company supports an open, respectful workplace where all employees can thrive. #J-18808-Ljbffr 060 - Saks & Company LLC