Veterinary Receptionist

Veterinary Receptionist $18 - $21/hr | 8-hour shifts | Full-Time Benefits | Williston, VT At Peak, we don't just provide exceptional veterinary care – we're committed to delivering an unparalleled experience to our clients and their beloved pets. Are you ready to make a significant impact in the world of veterinary care? PEAK Veterinary Referral Center, nestled in the heart of beautiful Williston, VT, is on the lookout for a passionate and dedicated individual to join our esteemed team as a Veterinary Receptionist, also known as a Client Care Specialist. Compensation $18 - $21 based on knowledge & experience Schedule Five 8-hour shifts or four 10-hour shifts between 7:30a – 7p Rotating Weekends Benefits CSR Certificate Program Uniform Allowance & Employee Pet Discount Paid Time Off Holiday = DOUBLE TIME! 401k with employer match Medical/Dental/Vision Disability & Life Insurance Options HSA/FSA Options Access to VetBloom for RACE-approved continuing education and training Veterinary Technology Education Scholarship opportunities Responsibilities As a Client Care Specialist, crucial role in supporting our specialty and urgent care departments while welcoming and assisting our guests. Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process. Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged. Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail. Qualifications Exceptional First Impressions: The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported. Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience. Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace. Join us at Peak, where your passion for pets meets the pinnacle of veterinary care. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr