CHIEF Operating Officer
Confidential
Chief Enterprise Optimization Officer
About the Company
Large federal credit union in the southwest U.S.
Industry
Banking
Type
Non Profit
Founded
1935
Employees
201-500
Categories
- Banking & Mortgages
- Banking
Specialties
- financial services
- banking
- auto loans
- credit cards
- real estate loans
- commercial lending
- and financial planning
About the Role
The Company is seeking a Chief Enterprise Optimization Officer to join their team. This strategic executive role is pivotal in designing and implementing efficient operational processes that enhance member experiences. The successful candidate will be responsible for leading the optimization of business processes and workflows, with a strong focus on leveraging technology solutions, automation, and artificial intelligence. This includes managing the company's operating model, ensuring scalability, and driving the deployment of technological solutions that deliver a measurable return on investment. The role also involves cross-departmental responsibilities, particularly in the areas of deposit operations, payments, and information technology. Applicants must have a minimum of 10 years of leadership experience in operations, digital transformation, process optimization, payments, and/or information technology within a financial institution. A strategic thinker with the ability to translate strategies into operational objectives, the ideal candidate will have a comprehensive knowledge of financial institution operations and/or information technology. The role requires strong leadership, communication, and interpersonal skills, as well as the ability to manage large-scale organizational change and ensure compliance with regulatory standards. A four-year degree in business management or a related field is required, with an advanced degree preferred. The Chief Enterprise Optimization Officer will also be expected to demonstrate a commitment to the company's values and culture, and to provide trusted financial advice and a positive service experience to members.
Hiring Manager Title
CEO
Functions
- Operations
- Information Technology
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