Junior CCTV Installation & Service Technician

Job Opportunity

Birdseye's mission is to help make the world a safer place! We are the leader in AI-driven remote facility supervision solutions for the trucking and logistics industry. Our maximum telepresence approach delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world's largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you're wondering what the world will look like in 10 years - join our team!

Job Description

Location: DFW area. Farmers Branch office.

Installations and services

• On site management of all aspects of all CCTV installations and services
• Work closely with installation manager/project managers to uphold company standards and customer satisfaction on all services provided
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers
• Participate in service on call rotation

Inventory & P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support "level 1 support" & "level 2 support"
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Identify new market opportunities
• Perform detailed analysis of competitor products and services

Qualifications and skills:

• Valid driver's license with clean abstract
• Strong communication skills both oral and written in English
• Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
• Working at heights certification
• Networking and low voltage electronic experience (strong networking skills an asset)
• Ability to read schematics and blueprints

Good to have:

• Experience in CCTV/access control installations (e.g. hikvision, axis, kantech, hid, louroe, aiphone)

What we can offer you:

• Gas mileage compensation
• Access to company vehicle
• Company issued mobile phone
• Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.