Junior CCTV Installation & Service Technician
Birdseye Solutions
Job Opportunity
Birdseye's mission is to help make the world a safer place! We are the leader in AI-driven remote facility supervision solutions for the trucking and logistics industry. Our maximum telepresence approach delivers cutting-edge, data-driven security and operational insights that create a safer working environment for millions of people every year. We provide end-to-end, cutting-edge hardware and AI-driven solutions, redefining security beyond traditional gatehouses. By empowering our professionally trained monitoring agents, we achieve 99.99% reporting accuracy in mission-critical security, safety, and operational support -24/7/365- for some of the world's largest logistics facilities, as well as small and medium-sized businesses. If you're ambitious, thrive in a fast-paced environment, and align with our ICARE values, Birdseye will be the perfect fit for you. If you're wondering what the world will look like in 10 years - join our team!
Job Description
Location: DFW area. Farmers Branch office.
Installations and services
- On site management of all aspects of all CCTV installations and services
- Work closely with installation manager/project managers to uphold company standards and customer satisfaction on all services provided
- Review new project proposals, and develop execution plans
- Coordinate all trades and staff
- Provide tech support and on-site help whenever required
- Ensure high quality workmanship by all trades
- Maintain installation and service schedule
- Communicate with customers
- Participate in service on call rotation
Inventory & P&E maintenance
- Maintain stock free of unused inventory at all times
- Inventory forecasting and maintenance of required stock
- Manage all aspects of CCTV RMA
- Ensure warehouse is clean and organized at all times
- Monitor and maintain existing network infrastructure
- Maintain wellness of vehicles, surveillance trailers and solar units
Leadership
- Coach and support "level 1 support" & "level 2 support"
- Create education, training, and development programs where required
- Develop future company leaders
- Develop new, and improve existing system integration solutions
- Identify new market opportunities
- Perform detailed analysis of competitor products and services
Qualifications and skills:
- Valid driver's license with clean abstract
- Strong communication skills both oral and written in English
- Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
- Working at heights certification
- Networking and low voltage electronic experience (strong networking skills an asset)
- Ability to read schematics and blueprints
Good to have:
- Experience in CCTV/access control installations (e.g. hikvision, axis, kantech, hid, louroe, aiphone)
What we can offer you:
- Gas mileage compensation
- Access to company vehicle
- Company issued mobile phone
- Ongoing training and certifications
This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.
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