Certified Medical Assistant

Certified Medical Assistant

Join a mission that matters.

We are seeking a Certified Medical Assistant to help support our Nursing and BHT departments. In this role, you will provide administrative and clinical support to the Nursing Department and Behavioral Health Team to help ensure the health, safety, and physical welfare of people supported in DDRC waiver programs. This position coordinates medical documentation, appointments, appointment follow-up, medication-related processes, and health tracking activities for both departments.

Compensation: $23.00-$25.30/hour.

Benefits:

• Medical benefits - $30/month for an individual (opportunity to add dependents) $750 deductible, 100% covered after.
• Dental
• Vision
• 401(k) - 3% employer match
• Life insurance
• Flexible spending account
• Vacation/sick accrual
• Holiday pay
• Eligibility to participate in the Public Student Loan Forgiveness (PSFL) Program

What you'll do:

• Maintains regular attendance, punctuality, flexibility in work hours, required training, certifications, and organizational standards to support consistent Nursing Department operations.
• Maintains accurate electronic health records, required documentation, record retention processes, and file management in accordance with organizational policies, regulatory requirements, and HIPAA/confidentiality standards.
• Supports medication-related processes, including medication ordering, cycle-fill coordination, inventories, controlled medication procedures, and tracking and disposal of expired or discontinued medications in accordance with established procedures. (Nursing)
• Completes approved clinical support functions, including vital signs, venipuncture, laboratory requisition tracking, medical reviews, physician order follow-up.
• Facilitates timely communication among residential programs, day programs, nursing staff, physicians, pharmacies, employees, guardians, and other stakeholders regarding appointments, medication needs, clinical updates, and healthcare services.
• Coordinates medical appointment scheduling, tracking, documentation, and follow-up to support continuity of care and compliance with organizational requirements.
• Assists with input for lab requisitions as ordered by physician as well as helps retrieve results.
• Coordinates schedule for meetings related behavioral health services/nursing services

What we're looking for:

• High school diploma or equivalent.
• Diploma or certificate from an accredited Medical Assistant program.
• Minimum of one year of experience working as a Certified Medical Assistant.
• Experience with electronic health records and proficiency with Microsoft Word and Excel.

Preferred:

• Two to three years of experience working as a Certified Medical Assistant.
• Experience working with people with intellectual and developmental disabilities.
• Minimum of one year of staff supervision experience.

Work environment:

• This is a full-time position. Monday-Thursday, 8:00 am to 5:00 pm.
• Work is primarily performed in an office-based environment, with hybrid work as assigned and required in-office days.
• Uses standard office equipment, computers, electronic health record systems, phones, and clinical support supplies.
• May be required to sit or stand for prolonged periods, move within office or program settings, and communicate in person, by phone, and electronically.
• May occasionally lift, carry, or move supplies and materials consistent with department needs and approved safety practices.

Developmental Disabilities Resource Center: Our story

At DDRC, we are dedicated to empowering individuals with intellectual and developmental disabilities (IDD) and supporting their families. Serving our community since 1964, DDRC has remained a cornerstone in providing essential resources, services, and advocacy to foster inclusion and opportunity for those we serve. Offering an array of services from Early Intervention to adult services including residential and employment support, our comprehensive services are designed to help individuals thrive at every stage of life. With the support of over 300 passionate staff members, DDRC remains committed to creating a world where everyone is valued, respected, and encouraged to reach their full potential.

Equal opportunity employer

DDRC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other legally protected status. Reasonable accommodation is available for qualified individuals with disabilities throughout the application and employment process.