Front Desk Agent - Tygart Hotel

Job Description

Job Description

Are you a people-person with a passion for helping others feel right at home? The Tygart Hotel is looking for a Front Desk Agent to be the face of our guest experience during the day and even some night shifts. This is more than just a job — it's your chance to be the heartbeat of a vibrant, guest-focused hotel team where hospitality meets heart. 

Compensation  : $14.00/hr. 

Benefits: Full-Time Associates receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts.   

What You'll Be Doing :

• Greet guests with a genuine smile and warm welcome — you're the first impression!
• Handle check-ins, check-outs, and all the memorable moments in between
• Answer phones like a pro, assist with reservations, and offer great local recommendations
• Keep things organized behind the desk — from room keys to daily reports
• Communicate with housekeeping & maintenance to keep guest rooms ready and issues resolved
• Keep your cool and your kindness — even when juggling calls, questions, and check-ins at once
• Lead with Taylor Hospitality’s service promise: From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way

What We're Looking For :

• A friendly, polished, and professional vibe — uniform ready, name tag on, energy high
• Strong communication skills and computer smarts (Microsoft Office & reservation systems are your friends)
• A love for solving problems, helping people, and making someone’s day better
• 1–2 years of front desk or hospitality experience is a big plus
• The ability to stay upbeat and focused during evening hours (3–11pm shift, weekends & holidays included)
• Ability to stand for long periods and lift up to 40 lbs — this is a dynamic, on-the-go role!

Perks of Joining the Team :

• Work in a beautifully restored hotel that blends historic charm with modern service
• Be part of a passionate team that values teamwork, positivity, and personal growth
• Opportunities to advance within the Taylor Hospitality family
• Enjoy a supportive work environment where people come first — always

Additional Information : Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company : Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.