Global Markets Sales Assistant

• Strategic partner to the Global Markets Americas FICC Sales organization, providing operational, trade lifecycle, and client experience support
• This role acts as an extension of the Sales team, ensuring seamless execution of trading activity, efficient resolution of client inquiries, and effective coordination across key business and control functions.
• Expected to serve as the first point of contact and primary problem solver for trade and client-related inquiries. Responsibilities include driving issue resolution and acting as a liaison between Sales, Trading, Risk, Onboarding, Operations, and Compliance to ensure timely communication, coordination, and client service excellence.
• Ensure trade flow accuracy and oversee the end-to-end client journey, proactively identifying and resolving gaps to support efficient execution and exceptional client service. 
• Contribute to the implementation of new initiatives, systems, and process enhancements that drive operational efficiency and strengthen risk and control frameworks

Key Responsibilities:

• Perform trade capture, amendments, allocations, and post-execution lifecycle event processing.

• Coordinate and distribute client trade recaps while ensuring timely client affirmation of trade details.
• Monitor trade flow from execution through settlement, proactively identifying and resolving issues.
• Ensure trade bookings, allocations, and related activities meet Good-to-Trade requirements and regulatory obligations.
• Maintain accuracy and completeness throughout the trade and client lifecycle.
• Support new and existing client relationships by facilitating onboarding activities.
• Assist with client integration requirements and regulatory documentation processes.
• Coordinate with onboarding, legal, compliance, and operations teams to ensure timely completion of client setup activities

Requirements:

• Bachelor's degree and 1-2 years equivalent industry experience.
• Experience supporting Global Markets FICC businesses.
• Strong knowledge of Fixed Income products: Securities Trading & OTC Derivatives
• Ability to perform effectively in a fast-paced, high-pressure environment.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Demonstrated sense of urgency and commitment to follow-through.
• Experience interacting directly with institutional clients and senior business stakeholders.
• Strong written and verbal communication skills.
• Working knowledge of market regulations, industry practices, and trade lifecycle controls.
• Familiarity with regulatory frameworks and onboarding requirements, including: AML/KYC, FINRA, ISDA/CSA, CFTC.

Desired Skills:

• Proven ability to independently drive projects and operational initiatives through completion.
• Strong analytical and problem-solving capabilities with a solutions-oriented mindset.
• Self-starter who can quickly assess situations, identify risks, and execute effectively with minimal supervision.
• Ability to learn complex products, concepts, and business processes rapidly.
• Demonstrated track record of delivering high-quality work and exceeding expectations.
• Strong attention to detail and commitment to operational excellence.
• Collaborative team player who works effectively across functions and organizational levels.
• Ability to accept direction from senior stakeholders while maintaining ownership and accountability.
• Positive attitude, intellectual curiosity, and enthusiasm for continuous improvement

Shift:

Hours Per Week: