Host/Hostess

Maison Mtier Host/Hostess

Maison Mtier is a boutique luxury hotel in New Orleans' Warehouse District, just steps from Magazine Street, surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experienceideal for professionals who thrive on personalized service in a nimble, design-forward environment.

Maison Mtier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property two years in a row, Maison Mtier feels less like a hotel and more like a lavish, art-laden residence. Secreted within Maison Mtier, Salon Salon is a salon bedecked with books, eccentric curiosities and magnificence small and large. A spirited sanctuary for thoughtful cocktails, natural wines, local beers and French-inflected fare. Inspired by romance, rebellion and enlivened with easy elegance, everyone is welcome long, leisurely nights encouraged. Lounge, imbibe, and indulge at Salon Salon.

The Host/Hostess is responsible for creating a warm and welcoming first impression for guests. This role manages seating, waitlists, guest flow, and communication with servers to ensure an efficient and enjoyable dining experience.

Minimum Requirements

• High school diploma or equivalent preferred.
• Previous restaurant or hospitality experience preferred.
• Customer service experience strongly preferred.

Skills and Knowledge

• Excellent customer service and communication skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Strong organizational and guest-flow management abilities.
• Professional appearance and friendly demeanor.
• Basic knowledge of reservation systems and POS platforms preferred.
• Ability to stand and walk for extended periods.

Job Duties and Responsibilities

• Greet guests warmly and create a positive first impression.
• Manage reservations, waitlists, and seating charts to maximize service flow.
• Escort guests to tables and communicate server sections effectively.
• Answer phones, take messages, and provide basic restaurant information.
• Maintain cleanliness and organization of the host stand and entrance area.
• Assist with menus, to-go orders, and guest requests as needed.
• Monitor dining room activity and communicate with servers and management.
• Follow company policies, safety standards, and service procedures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.