Retail Pet Store Associate

Job DescriptionJob DescriptionBenefits: Promote from within cultureEmployee discountsFlexible scheduleOpportunity for advancement Retail Pet Store Associate -Customer Service and Pet Care (Team Member) Flexible Scheduling | Growth Opportunities At Pet Supplies Plus, pets aren’t just pets—they’re family. And helping pet parents take great care of them? That’s kind of our thing. If you’re the type of person who notices when a dog needs a better food option—or just enjoys helping your neighbors and their pets—you might fit right in here! Benefits & Perks Flexible schedulingEmployee discounts (your pets are about to get spoiled)Pay increases and pet care training programsPromotion-from-within cultureSafety & Support Safety-first environment for pets and team membersTeam-based environment where everyone supports each otherOngoing training to build product knowledge and pet care confidenceWhat You’ll Do Greet neighbors with a friendly, pawsitively passionate attitudeHelp a new puppy parent pick the right food—or help a regular find exactly what they always forget the name ofMake thoughtful product recommendations based on each pet’s needsOperate the POS system, process transactions, and handle returnsPromote store specials, loyalty programs, and current offersStock shelves, manage inventory, and keep displays organizedLift and stock bags of pet food and supplies (yes, some of them are heavy)Assist pet parents with self-wash stations and explain the processRestock bathing supplies and keep the store clean and welcomingProvide occasional services like walk-in nail trims (training provided)What You Bring Strong customer service and communication skillsComfortable working in a fast-paced retail environment, especially on weekendsWillingness to learn about pet nutrition, products, and careReliable, team-oriented mindsetAbility to lift, stock, and stay on your feet for extended periodsAvailability for evenings, weekends, and holidaysWhat Makes You Stand Out Experience in retail, customer service, or pet careConfidence talking with customers and making recommendationsA genuine interest in animals (bonus if you already have strong opinions about dog food)Ability to stay organized and handle multiple tasks at onceGrow With Us This role is an opportunity to build real knowledge in pet care, develop customer service skills, and grow into leadership or specialized roles within the store. If you enjoy helping people, working with pets, and being part of a friendly, neighborhood-focused team, we’d love to meet you!