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L3 Support Analysis

$35 - $41 per hour

Kforce

DescriptionKforce has a client that is seeking a L3 Support Analysis in Denver, CO.Essential Functions:* Using domain knowledge and relevant expertise to identify the area of fault (code, environment or configuration) and guide the appropriate team in constructing and implementing the fix* Responsibility for delivering technical diagnosis and solution prescription within a specific technology expertise and assigned applications* Demonstrating technical understanding that spans multiple platforms and application-level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems* Developing technical application support skill sets with detailed technical experience with industry standard platforms such as Google Application Suite, .NET/IIS, Azure Cloud, Microsoft SQL, Kubernetes, RPA and others* Managing multiple conflicting deadlines and competing priorities* Building and maintaining relationships within the team and throughout the firmRequirements* Kubernetes experience or Azure Kubernetes Services is a must (CKA certification preferred)* Containerization (e.g. Docker) experience is a must* Microsoft Azure DevOps (CI/CD pipeline knowledge) is a must (AzDo certification preferred)* Microsoft Azure Cloud (PaaS), Azure Portal, App Services, Redis cache, App Insights, Blob Storage, Azure Portal experience, RabbitMQ; Work experience is a must* .NET framework code experience (operational understanding); Intermediate level* Microsoft SQL (write intermediate queries and understand complex joins); Intermediate level* Experience creating Linux shell scripting or PowerShell scripting; Experience with authoring new PowerShell scripts* Experience with kusto query language (KQL)* Splunk (write queries and understand the data returned)* Cyberark (manage servers via RDP session)* ITIL framework understanding (or comparable ITSM framework)* Possessing technical capabilities, analytical skills and application knowledge* Able to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented* Terraform or ARM templates; Nice to haveJob TypeContractCompensation35 - $41

Vacancy posted 2 days ago
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