Bilingual Patient Services Representative

Role Overview The position involves delivering high-quality, efficient service to patients in a healthcare setting. Responsibilities include greeting and registering patients in the Electronic Medical Record (EMR) system, verifying demographic and billing information, monitoring waiting areas, and communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility to ensure smooth patient flow and accurate billing processes. Role Overview The position involves delivering high-quality, efficient service to patients in a healthcare setting. Responsibilities include greeting and registering patients in the Electronic Medical Record (EMR) system, verifying demographic and billing information, monitoring waiting areas, and communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility to ensure smooth patient flow and accurate billing processes. Qualifications & Skills Minimum of 2 years of medical office experience preferred Proficiency with EHR systems and Microsoft Office products Bilingual abilities in English/Spanish or English/Polish are a plus Strong communication, customer service, and interpersonal skills Key Duties Providing excellent service to patients during appointments and check-ins Maintaining efficient patient flow and timely communications Verifying insurance coverage and eligibility Location & Benefits Based in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off. #J-18808-Ljbffr Azza HealthCare Agency