Senior CX Analytics Leader — Drive Customer Experience
Synchrony
Synchrony is seeking a Senior Analyst, Customer Experience Analytics to own analyses that drive measurable improvements in customer experience and operational performance. You'll partner cross‑functionally with analytic leadership to solve complex problems and enable better strategic decisions on customer engagement. You will manage multiple projects, communicate findings to senior leaders, and influence actions across teams in a fast‑paced environment. #J-18808-Ljbffr Synchrony
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Senior CX Analytics Leader — Drive Customer Experience in Boston, MA vacancy
- SharkNinja seeks a Senior Manager, CX Analytics to lead our CX data capability and build AI-enabled analytics for global Customer Experience. You will partner with Enterprise Data to engineer data products, standardize metrics, and empower self-service analytics across...Senior
- ...Needham, Massachusetts is looking for a Senior Manager, CX Analytics. This role will spearhead data... ...scalable, AI-driven analytics to enhance customer experience operations. The ideal candidate has... ...creating robust data products that drive insights and operational efficiency...Senior
- ...around the world. The Opportunity: SharkNinja is seeking a Senior Manager, CX Analytics to lead our CX Data capability and build scalable, AI-... ...that power operational excellence across our global Customer Experience organization. This role sits at the intersection of Contact...Senior
$118.5k - $207k
A prominent pet supply retailer is seeking a Senior Healthcare Analytics Manager to lead analytics for high-impact retail lines. This role involves... ...business insights. The ideal candidate has significant experience in analytics, technical skills in SQL, Tableau, and Excel...Senior- ...professionals for this role. Senior Manager, Marketing Analytics What is the... ...framework, using MMM, MTA, and experiments to support informed spend... ...over 3.5 million customers—from barbers to bakers—and... ...marketing strategies. Drive site performance: Use Google...SeniorRemote workFlexible hours
Simply Business
Boston, MA15 days ago - SwiftCruit is seeking a forecasting expert to drive modernization in energy modeling and analytics. This role is vital for enhancing forecasting capabilities at GE Vernova, demanding extensive experience in energy markets and advanced data science. The successful candidate...Senior
- ...seeking a Sr. Pricing and Contract Analytics Manager to oversee the sales support... ...manage service orders, and resolve customer issues while driving continuous improvement. The role emphasizes... ...initiatives to enhance customer experience and organizational success. The...SeniorContract work
- Jobtailor is seeking an experienced data analytics professional to advance fraud detection capabilities... ...datasets into actionable insights and drive prevention strategies. Ideal candidates bring 7+ years of analytics experience in fraud or cybersecurity, strong Python/...Senior
- ...Cambridge is looking for a Principal Analyst to lead transformative customer experience initiatives. The successful candidate will conduct research,... ...extensive B2B/B2C experience, exceptional leadership in CX transformations, and the ability to influence C-suite...
- Forrester Research in Cambridge is seeking a Principal Analyst focused on customer experience transformations. This role involves conducting research to help senior executives build innovative CX programs, advising clients, and establishing thought leadership in the field...
- Getloot is hiring a Customer Experience Analytics Manager to lead analytics across various platforms. You will analyze user behavior and build customer journey funnels while collaborating closely with senior leadership. The candidate should have over 5 years of experience...Remote job
$141k - $229k
...inspired by the future of customer experience (CX) transformations and the executives... ...role, you’ll examine how senior CX leaders build and operate cutting‑edge CX programs and drive enterprise‑wide customer‑... ...design, measurement/analytics, tech, customer service, strategy...Temporary workFor contractors$130k - $160k
...multiple product categories, driving significant growth and... ...Opportunity SharkNinja is seeking a Senior Manager, CX Analytics to lead our CX Data... ...our global Consumer Experience organization. This role sits... ...optimized for operational leaders Build governed semantic layers...SeniorTemporary workLocal areaFlexible hours- ...Digital — where innovation drives impact at a global scale. As... ...and deliver transformative customer experiences through cutting‑edge technology... ...Associate Principal, AI & CX Solutions Strategist is an integral... ...‑technical stakeholders. Analytical Rigor: Strong strategic and...Work at office
- ...Boston seeks an Associate Principal, AI & CX Solutions Strategist to drive digital transformation initiatives. The role requires 3-6 years of experience in management consulting and... ...strategic AI solutions and enhancing customer experiences. The position operates in...
$160k - $190k
...biotechnology company in Cambridge is looking for a Senior Manager/Associate Director in Quality Control and Analytical Development. The role involves overseeing CDMO... .... Ideal candidates should have over 8 years of experience in biologics development, especially in...Senior$140k - $200k
...Digital — where innovation drives impact at a global scale. As... ...and deliver transformative customer experiences through cutting-edge technology... ...and Flexibility Our CX Strategy & AI Consultant is... ...management tools, CRM systems, analytics platforms, CCaaS, etc.) as well...Work at office- ...Family Insurance Agency Staff in Boston seeks an analytics professional to lead efforts in delivering insights... ...dashboards, and collaborate across teams to drive business value. The ideal candidate has solid experience with analytics, statistical methods, and AI initiatives...Senior
- Jerry is seeking experienced BizOps & Analytics professionals to join our dynamic team in... ...skills to shape business decisions and drive significant impact across product development... ...ambitious goals such as scaling our customer base from 5M to 50M. You will enjoy a hands...Senior
- hackajob in Boston is seeking a Senior Manager, Marketing Analytics to champion data-driven growth and lead our unified measurement framework. You... ...executive stakeholders. The ideal candidate has extensive experience in data analysis and marketing analytics systems like...SeniorRemote job
- Vertex Pharmaceuticals is seeking an AI and Real-World Analytics Senior Manager to advance the RWA team's AI and automation capabilities... ...data science and AI/ML methodologies with at least 5 years of experience in the life sciences industry, along with expertise in...Senior
- UNSW is seeking an Associate Professor in Machine Learning and Natural Language Processing. The role involves driving high-impact research and delivering high-quality teaching. The successful candidate will join a prestigious school within UNSW, contributing to AI research...Senior
- Antares Therapeutics in Boston is seeking a Senior Principal Scientist to provide technical leadership in analytical development across its portfolio. The role involves... ...will have a PhD and over 15 years of experience in pharmaceutical or biotech environments, demonstrating...Senior
$95.2k - $119k
DraftKings Inc. is seeking a Senior Analyst for Enterprise Analytics to drive strategic insights into customer engagement and loyalty. Located in Boston, the role will require... ...a Bachelor's Degree, 3+ years of analytics experience, and advanced skills in SQL and programming...Senior- ...processes for fraud detection while ensuring compliance with regulatory standards. Ideal candidates will have 5+ years of experience in advanced analytics, strong knowledge of fraud management, and proficiency in data mining tools such as SQL or SAS. A Bachelor’s degree in...Senior
$155k - $233k
...innovation and creating the best experience for job seekers. (*Comscore,... ..., address issues, and drive recommendations. Define and... ...deliver value and collaborate with senior partners and other program... ...with metrics orientation and a customer-centric mindset. Salary Range...SeniorWork experience placementLocal area- ...founding culture, we require this leader to be onsite in Toronto for... ...brands, and AI agents. AI drives demand. Snaplii executes the... ...fraud expertise and raw analytical horsepower. This role will shape... ...losses, and enhance the customer experience. The ideal candidate has direct...SeniorWork experience placementWork at officeRelocationRelocation package
- ..., build a high-performing team, and deliver a best-in-class customer experience in a fast-paced apparel environment. You will help execute store... ..., develop associates, and maintain visual standards while driving sales and engagement. This role requires flexibility,...
$68k - $85k
Pandora is seeking a Store Manager in Boston to drive sales and manage a high-performance team. In this role, you will foster an exceptional shopping experience, coach team members, and meet sales goals while building brand loyalty. The ideal candidate will possess 3-5...- Liberty Mutual is hiring an Analytics Manager in Boston, MA, to lead a team focusing on direct sales performance and forecasting... ...role emphasizes developing analytical talent while analyzing customer experiences across sales channels. Candidates should have a strong...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CX Analytics Leader — Drive Customer Experience. Be the first to apply!
Related searches
- team lead data science Boston, MA
- clinical team leader Boston, MA
- assistant team manager Boston, MA
- quality assurance team leader Boston, MA
- group product manager Boston, MA
- leader Boston, MA
- member team lead Boston, MA
- application team lead Boston, MA
- helpdesk team lead Boston, MA
- disability team leader Boston, MA