General Manager

A Kentucky Fried Chicken (KFC) Restaurant General Manager is responsible for the overall operations and performance of a KFC restaurant, ensuring it operates efficiently and meets company standards. This includes managing staff, overseeing daily operations, maintaining quality standards, and achieving financial goals. Here’s a more detailed breakdown of the key responsibilities: Leadership and Management Leading the restaurant team to achieve goals and objectives. Motivating and coaching team members, including training and development. Maintaining a positive and supportive work environment. Ensuring adherence to company policies and procedures. Operations and Quality Managing daily restaurant operations, including front‑of‑house and back‑of‑house areas. Ensuring food quality and safety standards are met. Maintaining a clean and well‑maintained restaurant environment. Managing inventory and ordering supplies. Ensuring Brand standards and systems are executed. Financial Management Meeting restaurant financial and strategic objectives. Managing cash handling and reconciliation. Monitoring financial controls and initiating corrective actions. Managing costs and labor budgets. Customer Service Providing exceptional customer service and ensuring guest satisfaction. Addressing customer issues and concerns promptly and effectively. Leading friendly and efficient interactions with guests. Creating a positive guest experience. People Development Recruiting, hiring, training, and retaining team members. Evaluating team member performance and providing feedback. Developing team members' skills and capabilities. Other Responsibilities Ensuring adherence to health, safety, and security codes. Maintaining a safe and secure work environment. Communicating effectively with staff and management. Managing team schedules and absences. Ensuring compliance with government regulations. #J-18808-Ljbffr Lyon Management Co., INC.