Senior QA Engineer I & II Platform, Quality Engineering

Description

Location: Remote, USA

How You'll Contribute to Our Mission
At Frontline Education, our mission is simple: we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger.
As a Senior QA Engineer I or Senior QA Engineer II, you will help ensure the reliability, scalability, security, and operational excellence of the platform capabilities that power Frontline's products and services. You'll serve as a trusted quality engineering partner within Platform Engineering, collaborating across Identity Platform, Core Services, UI Platform, Data Platform, and AI Enablement teams.
This role goes beyond traditional testing. You'll help shape quality strategy, expand automation, improve release confidence, strengthen operational readiness, and contribute to a culture where quality is a shared responsibility. By partnering closely with engineers, product leaders, architects, and designers, you'll help deliver solutions that create meaningful outcomes for educators, administrators, and the communities they serve.


How You'll Drive Success
Quality Engineering & Test Strategy

• Partner with engineering teams throughout discovery, refinement, design, development, testing, and release activities.
• Ensure requirements are testable, measurable, and operationally sound.
• Identify functional, integration, performance, reliability, security, and operational quality risks early in the development lifecycle.
• Develop comprehensive testing strategies and validation approaches that support scalable platform capabilities.
• Contribute to reusable quality engineering patterns, standards, and best practices across Platform Engineering.
• Improve release readiness, operational confidence, and overall engineering quality.

Test Automation & Validation

• Design, build, maintain, and execute automated testing solutions across frontend, backend, API, integration, workflow, and distributed systems.
• Collaborate closely with software engineers to embed automated testing into CI/CD pipelines and delivery workflows.
• Expand automation coverage while improving maintainability, reliability, and execution efficiency.
• Support validation of cloud-native architectures, event-driven systems, and shared platform services.
• Contribute to resiliency testing, operational validation, monitoring verification, and production readiness activities.

Performance & Non-Functional Quality

• Design and execute performance, scalability, resiliency, and operational testing strategies.
• Analyze test results and identify performance bottlenecks, reliability risks, and optimization opportunities.
• Partner with engineering teams to establish measurable quality objectives and operational benchmarks.
• Help drive platform reliability, scalability, and operational excellence initiatives.

Collaboration & Continuous Improvement

• Partner with Product Managers, Technical Leads, Architects, UX teams, and software engineers throughout the product lifecycle.
• Participate in design reviews and technical discussions from a quality engineering perspective.
• Communicate testing approaches, quality risks, validation results, and operational considerations effectively to both technical and non-technical stakeholders.
• Contribute to a culture of continuous learning, shared ownership, and engineering excellence.
• Support and mentor fellow engineers while helping elevate quality practices across the organization.

AI-First Quality Engineering

• Leverage modern AI-assisted development and testing tools such as GitHub Copilot, Claude Code, OpenAI Codex, and emerging technologies to accelerate testing, automation, troubleshooting, analysis, and documentation.
• Apply strong engineering judgment when evaluating, refining, and validating AI-generated outputs.
• Use AI to improve productivity while maintaining high standards for reliability, maintainability, governance, security, and operational integrity.
• Champion thoughtful and responsible use of AI across quality engineering practices.

What You Bring to Help Us Grow
We're hiring for either a Senior QA Engineer I or Senior QA Engineer II . Placement will be determined based on experience, technical expertise, scope of influence, and demonstrated impact.
Senior QA Engineer I
You will typically bring:

• Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
• 5+ years of quality engineering or software testing experience.
• Experience designing and executing comprehensive testing strategies for complex features, APIs, integrations, and distributed systems.
• Strong expertise in test automation and modern quality engineering practices.
• Experience identifying quality risks and improving release confidence within engineering teams.
• Ability to mentor peers and contribute to quality engineering best practices.
• Demonstrated success collaborating across cross-functional Agile teams.
• Experience leveraging AI-assisted development or testing tools to improve efficiency and quality outcomes.

Senior QA Engineer II
You will typically bring:

• Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
• 8+ years of quality engineering or software testing experience.
• Deep expertise across functional, integration, performance, resiliency, operational, and automation testing disciplines.
• Experience leading quality strategy across large initiatives, shared platforms, or multiple engineering teams.
• Proven success defining testing frameworks, automation approaches, and quality standards that scale.
• Strong systems-thinking capabilities and experience influencing platform reliability and operational excellence.
• Experience coaching engineers and elevating quality engineering maturity across teams.
• Demonstrated ability to influence technical decisions, release readiness, and quality outcomes across broader organizational initiatives.
• Experience establishing standards for AI-assisted testing and automation practices.

Required Technical Experience for Both Levels

• Strong experience with modern testing frameworks and tools, including:
• Playwright
• Selenium
• K6
• Familiarity with Cypress
• Experience with:
• CI/CD pipelines
• API testing
• Integration testing
• Performance testing
• Event-driven architectures
• Cloud-native distributed systems
• Operational validation concepts
• Experience working within Agile software development environments.
• Strong communication, collaboration, and problem-solving skills.

Preferred Qualifications

• Experience testing distributed cloud-native platforms built on AWS.
• Familiarity with Kafka or similar event-streaming technologies.
• Experience testing multi-tenant SaaS platforms.
• Experience contributing to quality engineering strategy and automation architecture.
• Familiarity with React application testing approaches.
• Experience with observability, telemetry, monitoring, and operational readiness validation.
• Experience working with geographically distributed engineering teams.
• Experience leveraging AI-assisted or agentic engineering workflows in professional environments.

What You'll Need to Thrive

• A strong ownership mindset that embraces accountability and continuous improvement.
• A collaborative approach that reflects our belief that we're better together.
• A commitment to understanding customer needs and delivering outcomes that create lasting value.
• Strong systems thinking and the ability to balance short-term delivery with long-term quality and maintainability.
• Curiosity, adaptability, and a passion for learning new technologies and practices.
• Confidence operating within evolving environments and solving complex problems.
• A desire to build scalable, reliable, and impactful solutions that support educators and students.

Our Mission, Our People, Our Purpose

At Frontline Education, we're reimagining what's possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we're creating tools that help educators save time, gain insights, and focus more on what matters most - their students.
As part of our team, you'll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
How We Support Growth, Balance, and Well-Being
• Personalized Time Off: Take time when it's needed most - whether that's a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.
Continuous Learning and Growth
• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends-designed to inspire curiosity and continuous improvement.
Health, Happiness, and Purpose
• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family's needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive-personally, professionally, and purposefully.


Compensation & Benefits
The full base salary range for a level 1 is: $110,000-$125,000
The full base salary range for a level 2 is: $110,00-$135,000
Frontline offers a competitive compensation package designed to reward impact and support your well-being, including:

• Competitive base salary aligned to level, experience, skills, and market data.
• Annual bonus opportunity.
• 401(k) with company match.
• Comprehensive medical, dental, and vision coverage.
• Employee stock purchase opportunities where applicable.
• Tuition reimbursement and professional development support.
• Flexible time off and wellness-focused benefits.

Inclusion, Belonging & Equal Opportunity
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.
Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.


Interview Process & Data Privacy
As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.


Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.