Assistant General Manager

Position Overview As an Assistant General Manager, you make our team members and guests feel like family with your warm smile, enthusiastic welcome and dedication to team building. You thrive in a hands‑on, fast‑paced environment and you know how to clearly communicate to both team members and guests. You are the champion of hospitality in your shop. What you’ll do Be responsible for “Chop’n up Shop.” To us this means creating uncompromising food experiences in a fast, friendly, accurate and clean environment. Lead each shift with purpose as the values role model and brand ambassador. Proactively build a starting line‑up and bench of ChopShop team members; those that encompass our culture and have potential to grow within our Shops. Foster a collaborative people‑first environment by high‑fiving team wins, setting priorities and delivering consistent honest feedback to all team members. Engage with the local community through creativity and by executing the ChopShop brand/sales marketing and community involvement initiatives. Drive shop sales and financial goals by cultivating team ownership and removing obstacles to succeed. Forecast shop sales accurately and schedule the shop team appropriately to enhance phenomenal guest experiences and business results. Model all food safety and security practices, while ensuring all are adhered to consistently by shop team members. Communicate openly and productively, sharing ideas, and finding solutions that help make the shops great. Lead exceptional food, service, and facility standards through strong BOH and FOH accountability. Tackle difficult conversations by effectively addressing performance and conflict issues swiftly. Create memorable dining experiences by exceeding guest expectations. Who you are 2–4 years of restaurant management experience; prior kitchen experience is preferred. Shares a love for food and people. Strong desire to add value and wants to give more to the team than they take. Seeks out new opportunities that impact the well‑being of the team, guests and business. Desires to go the extra mile to take care of our guests and each other and has a reputation of strong leadership. Understands the value of never settling; displays a commitment to results. Belief that diversity makes for richer experiences; ability to connect and influence others. Ability to perform basic accounting functions and has strong decision‑making skills. Benefits Average 45 hour work week with 2 days off. Competitive pay plus a quarterly bonus program. 401(k) with company match. 19 days of paid time off. Paid parental leave. Health, dental, vision coverage eligibility. Pet insurance. Mental health benefits. Clear career path with multiple levels of career growth. #J-18808-Ljbffr