Program Manager

Title: Program Manager Location: Oakland, CA, 94612 (Hybrid) Duration: 11+ months Job Description: The Organizational Culture team drives Client's Coworker at the Heart (CATH) strategy-aligning behaviors, capabilities, and systems to enable cultural transformation. Through enterprise-wide initiatives across the coworker lifecycle, the team delivers programs that: Enable leaders and teams to thrive through actionable insights Strengthen connection between customer and coworker experience (CX) Improve service quality through listening and feedback systems Support safe, efficient, and people-centered work environments These efforts reinforce Client's values and purpose-driving transformation through people-led culture activation. Position Summary: The Organizational Culture Operations Specialist supports the operational success of client's Organizational Culture Initiatives. This role manages logistics, communications, and coworker experience touchpoints while coordinating storytelling, recognition, and engagement across the program. The Specialist ensures smooth execution and visibility of culture efforts and plays a vital role in building community and sustaining momentum. Job Responsibilities Coordinate logistics for Culture Workshops, Debriefs, and Community of Practice events Manage scheduling, communications, and administrative support for program activities Draft and distribute communications, success stories, and leader highlights Curate and maintain program documentation, content libraries, and internal SharePoint sites Track participant feedback and qualitative insights to inform program improvements Support recognition and storytelling efforts that celebrate culture moments across the enterprise Partner with Organizational Culture and Communications teams to align messaging and materials Assist in budget tracking, vendor coordination, and routine reporting Qualifications Bachelor's degree in business, Communications, HR, or related field 3+ years of experience in program or product coordination, communications, or business operations Strong organizational skills and attention to detail Excellent written and verbal communication abilities Proficiency with Microsoft 365 and collaborative platforms (e.g., SharePoint, Teams, Viva Engage, Newsletters, Digital Communications) Desired Familiarity with employee experience or leadership development programs Experience supporting enterprise-wide initiatives Ability to manage multiple priorities in a fast-paced environment Understanding of storytelling or internal comms best practices #J-18808-Ljbffr